Dogtopia - Madison West

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  Todd AndrewsNovember 2024

  I was so excited to give Dogtopia a chance when we first moved to town. Our lab mix boy has loved going to daycare for years. Unfortunately, They take your dog off with a stranger, into a room and "decide" whether they will be able to make it there or not. I have little faith in that process. Of course dogs are going to be nervous, especially when I told you so. Guess we won't ever be trying here again either, because you only get 1 chance.

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  Deb LoomisOctober 2024

  Taya did a great job keeping Java’s teeth sparkling and her coat shining (after her bath) while she boarded! And as always the canine coaches/staff kept her happy and well cared for while we were gone! We had no worries about our sweet girl while on our vacation!

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  Sydney DenuSeptember 2024

  I began bringing my dog here last August as a puppy. This place was amazing at letting him socialize and burn off energy. We loved puppy club on Saturdays and really appreciated the report cards after each day. Crate time also helped train my dog at home. The last few months, there was a sudden change in our experience. I started to notice that I didn't recognize any of the employees, and they didn't know my dog. The employees used to know every single dog, and get so excited to see them everyday. I used to think the staffing issues were related to pay (since I have seem job listing's online and employees don't earn nearly enough to live off of), but now I can see it's how they are treated that makes them quit. I watch the camera while my dog is there and sometimes he is just put in the crate for an hour or two and forgotten about. I pay for play, not sitting in a crate. Employees also stopped paying attention to dogs. Their remedy for separating dogs is putting them in crates and walking away, which works in 5 minute increments, not hours. Report cards have been nonexistent for months. They haven't gone outside in weeks, even on nice days. By the time I come by to pick up my dog (around 4pm), all the dogs are crated in a dark room already. There's no longer passion here. Just business. I found a new place that is cheaper and way better at giving the dogs sufficient play.

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  Emma RohrDecember 2023

  I adore this place and everyone that works there! From boarding to training sessions, they have hands-down the best employees! They are professional and approachable throughout the doggy chaos. As a nurse, I have a hectic work schedule, Dogtopia has put my mind at ease when scheduling day care with them and I know Truman is in great care, not to mention I know he is having FUN. We have been working with Stephanie T. for training, she is everything you would want in a trainer and more. She is kind, collaborative, knowledgeable, and energetic. I could go on and on about this place, thanks for all you do you guys, you are appreciated more than you know. Truman and I are lucky to have you!

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  NimaNovember 2022

  I took my dog here for training while back and it was disgusting. The fans and ceilings were caked with dirt. It smelled strongly of pee to the point of an ammonia stench. They claimed to have cleaned the floors and they were wet and drying most of the time on arrival. The only time I felt like my dog was learning and playing in a clean environment is when we were outside in a little fenced in area. The kennels I saw in the rooms I was in were rusty. Don't board or let your dog go here! It isn't clean! I had a few friends tell me that their dogs went here for daycare and came home stinking of pee. This is why. I'm assuming they'll take this down since it is super negative but maybe one of two people will see it before they do.

Reviews are a recent sample from Google and are shown as written by customers.