Terms of Service

1. Who we are and what these terms cover

Mobile Pet Hub (mobilepethub.com) is operated by Mobile Pet Hub (“we”, “us”). These terms govern your use of the website and its content. Our privacy policy and cookie policy explain how we handle personal information and are part of these terms. If you do not agree, please do not use the site. You must be at least 18, or have a parent or guardian’s permission, to use it.

2. What Mobile Pet Hub is

Mobile Pet Hub is a free, informational directory of independent pet care businesses in the United States. We are not a pet care provider, booking service, broker, employer or agent of any business we list. We do not take bookings or payments, and you arrange services directly with the provider. Any agreement for services is between you and that provider.

3. Listings and reviews

• Listings are compiled from public sources, including Google Maps data and providers’ own websites. Details such as hours, prices, service areas, licensing and whether a business is mobile can change or be wrong.
• Ratings and reviews come from Google and are written by members of the public. They are their authors’ opinions, not ours, and we do not verify them.
• A listing is not an endorsement, recommendation, certification or guarantee of any provider’s quality, licensing, insurance or safety. Always confirm details, credentials and pricing directly with the provider before booking.
• How we choose, rank and remove listings is explained in our listing policy. Paid or sponsored placements, if we offer them, are labeled as described in our advertising disclosure.

4. Not veterinary advice

Guides, FAQs and other content on the site are general information, not veterinary, medical or professional advice. They are not a substitute for an examination by a licensed veterinarian. If your pet has an emergency, contact an emergency veterinary hospital immediately.

5. Acceptable use

You agree not to:

• Scrape, crawl, copy or bulk download the directory, except as normal search engines do in line with our robots.txt.
• Republish or sell the directory or substantial parts of it, or use it to build a competing database.
• Use contact details from the site to send spam or unsolicited marketing to listed businesses.
• Interfere with the site’s security or operation, or try to get around location restrictions or rate limits.
• Submit false information, impersonate a business, or request changes to a listing you are not authorized to manage.
• Use the site in any way that breaks the law.

6. Business owners

Listing is free. If you own or manage a listed business, you can ask us to update or remove your listing through our contact form. By sending us information, logos or photos, you confirm you have the right to do so and give us a non-exclusive, royalty-free, worldwide license to publish them on the site and in its promotion. We may edit submissions for accuracy, length and style, and we decide what appears in the directory.

7. Our content and third-party content

The site’s design, text, guides, rankings, compilation of listings and the Mobile Pet Hub name are owned by us or our licensors and are protected by law. You may view and share individual pages for personal, non-commercial use. Business names, logos and trademarks belong to their owners. Map data and reviews are provided by Google and are subject to Google’s terms. Links to other websites are provided for convenience; we do not control and are not responsible for them.

8. Copyright complaints

If you believe content on the site infringes your copyright, send a notice through our contact form with: the work you believe is infringed, the URL of the material, your contact details, a statement that you have a good-faith belief the use is not authorized, a statement under penalty of perjury that your notice is accurate and that you are the owner or authorized to act for the owner, and your physical or electronic signature.

9. Availability

We may change, suspend or discontinue any part of the site at any time. The site is intended for users in the United States and is not available in some countries. We may block access from any location or to anyone who violates these terms.

10. Disclaimer

The site and all content are provided “as is” and “as available”, without warranties of any kind, express or implied, including warranties of accuracy, completeness, merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the site will be uninterrupted or error-free.

11. Limitation of liability

To the fullest extent permitted by law, we are not liable for any services provided or not provided by a listed business, for any injury to you or your pet, or for any indirect, incidental, special, consequential or punitive damages arising from your use of the site. Our total liability for any claim relating to the site is limited to US $100. Some jurisdictions do not allow these limits, so they may not fully apply to you.

12. Indemnity

You agree to defend and indemnify us against claims, losses and costs (including reasonable legal fees) arising from your breach of these terms or your misuse of the site.

13. Governing law and disputes

These terms are governed by the laws of the State of North Carolina and applicable US federal law, without regard to conflict-of-law rules. Any dispute will be heard in the state or federal courts located in North Carolina, and you and we consent to their jurisdiction. Before filing a claim, please contact us so we can try to resolve it informally.

14. Changes to these terms

We may update these terms. The effective date at the top shows when they last changed. Changes apply from that date, and if you keep using the site after a change you accept the updated terms.

15. General

If any part of these terms is found unenforceable, the rest stays in effect. Our not enforcing a term is not a waiver of it. These terms, with the policies they reference, are the entire agreement between you and us about the site.

16. Contact

Mobile Pet Hub
Charlotte, NC
Contact form