Catmobile
Contact Information
Business Hours
Location
Services
Reviews
My cat is my first feline companion and holds a special place in my heart. However, being new to work and on a tight budget, I opted for this clinic for her spaying procedure. Similar to others' experiences, I was informed on Friday that my original appointment was canceled. When I tried calling back, there was no answer, which left me quite anxious as my cat was already in heat. However, I received a callback from the staff on Sunday, managing to secure an alternative appointment, albeit at a farther location. The night before the surgery, I found myself reading previous reviews, feeling increasingly worried about the procedure. I even contemplated canceling the appointment for the next day. Yet, I also trusted my cat's overall good health and felt compelled to proceed, though I now realize it might not have been the wisest decision! It's crucial to assess your own cat's situation carefully. Today, I arrived ten minutes late due to traffic, feeling incredibly nervous and anxious. The staff, however, was incredibly kind and reassured me as she took my cat in for surgery. She informed me that I could pick her up in two hours. When I returned, she seemed quite weak. However, after getting home, she managed to eat a little and seems to be recovering well so far.
The cat Mobil was a great experience!!!! The only problem was booking an appointment because they fill up very fast and you have to literally be right on top of the schedule of when to book so you can get a appointment. We did have a appointment but the night before it was canceled unexpectedly without warning! After that cancellation they scheduled us for the next month and we had to arrive at 8:30am couldn’t be late, and it was an hour away. We got there at 8:05 they came to our car and took the car carrier around 8:20 and told us to be back at 1:30pm we got back about 1:15 and they came out to us and brought us back out neutered cat! No problems and answered our questions.
We drove over 200 miles to access affordable spay services for my cat, who's life depended on this surgery. The Catmobile staff treated us with total and utter disrespect. They turned us away saying the consent had not been signed when in fact it was signed days in advance. So, we drove 200 miles with a sick cat screaming in the car and now have to find another option to get her the care she needs. They then tried to keep my funds, and I had to open a fraud claim with my bank to get my money back. The people you work with over the phone are kind but the Catmobile staff themselves are an outrage. Avoid if you can, however I know it is hard I am in this same position. Good luck!
Catmobile is the greatest low-cost option to spade and neuter your cats in Massachusetts. I've used this service at least 15 times. Both for my own cats, and friends and family. I highly recommend this service and will use them again if the need arises.
I wish I read these reviews before my girlfriend and I decided to go through with neutering our male cat on the cat mobile. When I arrived to the location I was shocked to see how many clients were scheduled. They had at least 15 other people with cats waiting to be seen. I didn’t think anything at first. If anything I thought “wow they must be that good if so many are using the service”. Boy, was I wrong….very wrong. A few months after we had him neutered he started howling in pain. We took him to the vets were they said he had a urinary blockage (a potentially fatal condition and expensive to fix). They informed us that urinary blockages do sometimes happen with neutered pets and it may not be the vets fault. However, when I brought up the amount of clients they scheduled the vet even thought it was a little weird. The Mobil only has maybe 3 humans on it to do 15 cats in 2-3hours…rushed much? I believe they chose to take as many clients as they could to make the most money they could and rushed the procedure. Quantity over quality care. And reading these other reviews I’m even more convinced. It’s fortunate that there are places that offer low-cost vet services in mobile form. I'm not trying to knock all cat mobile services. But I would definitely stay far away from this one and the vet clinic it’s affiliated with.