The Small Animal Clinic

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  Dakota DuncanJanuary 2025

  Wanted to board our dog for 1 night but they didn't tell us ahead of time that the bordatella shot had to be within past 6 months instead of 12 months. We submitted his records in advance but they waited til after we dropped him off before telling us then they tried to get us to pay for the updated vaccine, was very convenient for them. They should have told us when we sent records, NOT after we dropped him off. Felt like a way to make money for them. Won't send our dog there to be boarded again.

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  Peanut ChuganiJuly 2024

  Called to get estimate on female cat spay and they want to charge $450 to $550!!! That's beyond insane!!! Why would I even remotely want to bring any of my animals to a place that charges outrageous amounts because I'm not already client?! How do you justify that price!! It would be ZERO stars if I could!!! Highway robbery!!!

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  David NowlinMay 2024

  They show a true concern, take time to fully explain any aspect of care, and my dog runs into the vet to see her humans and get her belly scratches. The doctors and all of the staff have been the most accommodating, compassionate, and understanding team of professionals that I could entrust Tater-Tot to.

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  John RussellSeptember 2021

  Experience seemed like haggling with heckling marketers, not a family/patient centered clinic. I set an appointment for my dog to get neutered, which was relatively expensive at ~400$, compared to neuters in general and locally but they did say they would need to keep him overnight to monitor after the procedure. I assumed with the cost, my pet would get the best care and they would be on top of everything. He was ready the next day and the bill included a rather overpriced cone. They said he had ripped out his stitches so they stapled him and put the cone on while keeping him overnight. They didn't secure the cone with any of the straps through the slots on it and when we had gotten home he easily and quickly took it off and ripped out his staples. I called to let them know and that I needed to bring him back. They stated the vet was gone so he could stay overnight until seen in the morning. I went to pick him up the next morning and they charged me another bill, ~70$. I asked for the breakdown and a receipt, and it was a charge solely for 6 month shots (my dog is 1 year old.) I told them I am picking my dog up who I had just dropped off for a neuter and re-suture, not for 6mo shots. The tech went to the back and came back a few minutes later and said "ok we fixed it," and gave me a bill for $140. Surprised, I asked for a breakdown and reasoning the bill just went up from a few minutes ago. She didn't know and went to the back again. Another person came up and said they just gave 6 month shots while they were at it. I asked why I hadn't gotten any update of it or why I wasn't asked if he had gotten them elsewhere when he was 6months old? This second person went to the back and returned and said "oh, we did it during the neuter and forgot to file and charge you at the first time" not even answering my question. This whole experience through each of the visits seemed entirely unprofessional.

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  Tori MarcelSeptember 2021

  I was evacuating with my dog and our condo didn’t allow dogs. This clinic had an availability and they were outstanding! My sweet pup Magnolia was taken good care of! They even offered to bathe her and trim her nails before pick up! Very impressed!!! Thank you!!!

Reviews are a recent sample from Google and are shown as written by customers.