Pet Love Mobile Grooming

I told the girl grooming my golden retriever I wanted him to be bathed and a golden retriever maintenance haircut to clean up his paws and trim up his backside and chest area. What I got in return was NOT at all what I described to the groomer. She took away everything that made my golden a golden! Thank goodness she didn’t do that much damage to his tail leaving that the only feature of a golden retriever recognizable. When I called to let them know my dissatisfaction with his groom they just said that the girl who groomed him never gets any complaints and does a good job with all of her grooms. The only excuse acceptable to this would be if he were matted and he was not. The groomer herself stated that he was not matted she just did what she thought was fine line cutting that no actual blade was taken to my dog’s fur. I told them that there is a drastic difference between his last groom and this one and offered to send them pictures. They stated that would be helpful and they will call me back once they received the pictures. Over an hour goes by and I call before their advertised closing hour of 5pm only to get the answering machine that they were closed. I messaged the number I was given to text the pictures and was told they needed to speak to the groomer one more time and that they are now closed and will call me on Monday. No offer to give me a refund for the haircut alone. No apologies for messing up my dog’s groom, just an apology for the delay in response. Will definitely not be using Pet Love again!

WOW WOW WOW! Pet Love Mobile Grooming went above and beyond to make me and my fur babies experience perfect! They came highly recommended by a friend of mine, I’m so happy I took his advice. From making my first appointment to the notification that my dogs were complete, communication went beautifully! Jennifer our groomer did an outstanding job, went above and beyond with my boys…. She knocked it out of the park! Thank you Pet Love!

This is the worse bear cut I’ve ever seen. It was my first and last time to use pet love. The guy seen how my dog was cut before and he did it opposite. Then he asked for a tip!!!! Do not use PET LOVE unless you want your dog shaved down to there skin.

Pet Love mobile grooming to save the day! Their groomer arrived promptly and took excellent care of my two Maltese. The groomer was not only skilled but also incredibly gentle and patient, ensuring my pets felt comfortable throughout the entire process. Bridgette was very communicative about how they did afterwards too, which is important to me. The convenience of having them come to my home was unbeatable, and the results were great. I highly recommend Pet Love to anyone looking for top-notch grooming services for their beloved pets! Especially since the last two cancelled on us because of our location. It’s good too because if we happened to move, they cover the metroplex

We love our Pet Love groomers. We try to always get Carmen. She is so sweet and courteous. Our dogs sometimes need a coaxing going in, but always come out looking wonderful! Highly recommended. Certainly much less stress for the dogs having to wait their turn at an off site groomer. January 2025 update. Started off the new year with Pet Love grooming our dogggos. Our regular groomer Carmen again arrived and did a FANTASTIC job! Highly recommended!!!