Clip -n- Cuddle Grooming Salon, Inc.

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  lily whiteJanuary 2025

  Edit: I received a call shortly after leaving this review asking what exactly I was unhappy with. I was then told that she could pass my number on to the owner who would do my next groom, and is an excellent groomer. I said sure. It has been months, I've heard nothing since. That's about what I expected, honestly. 🙄 I really wanted to like this place. The folks are nice but the phone system is a nightmare. Call, and it rings once, and then nothing. No more ringing, no answer, nada. But my real beef is with groomers being unable to follow instruction. Such as "Do NOT cut the hair above his eyes!" And she has done it BOTH times! I wanted that hair LONG! It's part of the style for a Chinese crested. He's not a Maltese or something. The hair wasn't in his eyes or bothering him or matted, it was perfect and the black tips from his puppy coat that framed his face will NEVER grow back. They're gone forever. I have to find another groomer or learn to do it myself. You burned me once and I gave you another shot and you burned me again. We're done.

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  Andrea ColosiDecember 2024

  Today I took my little poodle rescue Heidi to the salon to get her teeth cleaned. I’ve actually called in first thing in the morning and got an appointment for the same day at 2 pm. Her teeth were in bad shape after sitting in a cage for 4 years breading puppies for a puppy mill, but Barb is a miracle worker, Heidi’s teeth are absolutely beautiful and a far cry from what we saw earlier today. Clip‘n -cuddle is a very professional place with very nice staff. We felt very well taken care of at the Webster Location. I definitely will recommend it to all my friends with dogs. Thank you Barb and staff❤️

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  Felix RiveraAugust 2024

  I requested a bath, haircut, nail trim and annal gland. After 2.5 hours they called me to say that my dog was all set and when I got there they only bathe him and told me they could only bathe him and nothing more because he was too anxious. As I am grateful they told me they didn't proceed with everything else for the safety of the dog, which I appreciate, I waited 2.5 hours for just a bath? Why didn't they called me and told me the situation? Not coming back, it was my first time going there and it was the last time.

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  Kristen and David McGuireAugust 2024

  My husband called Clip-n-Cuddle to see if we could get our 17 year old long haired cat's matted knots shaved off. Stephanie was so helpful on the phone in giving us information and getting us in right away. Arley was great in handling Marco, who was not traumatized (this is unusual!). He is now so comfortable, grooms himself again and purrs often. Thank you Clip-n-Cuddle!

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  Julie NolanMarch 2024

  I brought my foster Goldendoodle in for a much needed bathing & brushing out. Everyone was so friendly and knowledgeable. Sarah was so gentle and caring with Norah & she looks & feels like new girl. Thank you!

Reviews are a recent sample from Google and are shown as written by customers.