Pet Spa Paws and Play

Every groomer we have used has been kind, patient and Professional! When my dogs see the van they nearly break down my front door to get to them! Very professional staff. Dogs always look amazing! Great communication too.

I have had multiple dogs. For many years volunteered for several rescue groups. Sometimes the foster was a failure and I would adopt the pet . Over 15 years ago began having my crew groomed with a mobile groomer Her name is Linda. The “salt of the earth “. She retired and sold the van and business and maybe customers names and bios to Terry and her company .This is when I met Terry. My fur babies warmed up to her instantly . Terry connected with all of the dogs , but one in particular , Griffin He passed about one year ago , age 17 due to collapsing trachea.Now I have a senior miniature poodle mix I adopted him about 11 years ago from one of my patients that was being admitted to hospice .He is getting up in age. However the vets feel he is “amazing “. Recently he hasn’t enjoyed the grooming as much. Particularly the face and nails. I told this group I would take him to the vets for the nails. The latest groomer, Danielle does a great job .However, to my dismay found she talks about my dog and myself in the grooming community . This seems to remind me of high school many many years ago . Now this group will not groom my pet in the mobile unit . They did offer for me to travel to their salon on the other side of Rochester .Won’t even discuss working thru the behavior and seeing how the medical treatment is working. . I will find a groomer that I can trust , and treat my pets and myself with respect and kindness . I won’t be concerned that they are talking about myself and my pets behind my back sharing “ stories “

The staff was absolutely amazing. Made us feel safe leaving our 7 month old pup with them. This was the first time using them, and it will not be the last. Highly recommend them.

Very polite, courteous, and extremely professional. Their talent from start to finish in the grooming process, exceptional! We have a Goldendoodle, our groomer (AMY), while we are still there, takes just a few moments prior to taking our pet back, to examine his coat while looking for knots, bunches or clumps in his hair. This we love, because she will advise us of the possible shortness she may have to trim him. And for that we are very thankful, NO SURPRISES! I definitely would give Amy and this business a 5* rating.

Took my 7 yr old shepherd for her first ever professional grooming. I spoke with the staff about any issues that may arise, and the staff was very attentive. The owner Terri even provided updates during the process letting me know my pup did well. 10/10 would recommend.