Countryside Veterinary Services of Fox Valley
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Very very good people to work with. I told Then what the problem was with the dog I figured. And they gave their opinion and everything turned out awesome. And yes I will be back there again.
I have an extremely fearful, now 4 year old, rescue pup and vet visits are always incredibly nerve wracking due to his extreme negative reactions towards strangers. They have been so accommodating at every appointment by allowing us to meet at a side door, away from any other humans or animals, quickly get him in & out while being so kind and compassionate to our situation. We always schedule with Dr. Jenny and I don’t have enough positive things to say about the care she has provided for my little guy. She has been absolutely amazing in our journey to overcome his diagnosed separation anxiety by working with us on medication changes, ruling out underlying pain, listening to our trainer’s recommendations, partnering with our out of state Vet Behaviorist, and so much more. We switched to Countryside because our previous vet just did not understand how to meet the needs of my fearful, complex little dude. Very thankful we found Dr. Jenny and the rest of the Countryside team♥️
The staff was very nice and helpful. The vet did an awesome job with my pet and made sure all my questions were answered. I also greatly appreciate the flexibility they had with seeing us on very short notice for our issue.
I am very thankful for Dr. Macie! We switched vets when our Saint Bernard was newly diagnosed with Epilepsy. She has been very responsive to all my questions, calls me promptly, listens to all my concerns and has coordinated care with UW Veterinary Neurology department when we figured out my dog wasn't a typical epilepsy patient and needed a bit more knowledge from a neurologist. I make sure my second Saint Bernard also sees her as well as I very much trust her care she has given my dogs. Kaylee is also an exceptional CSR and is always so excited to see my dogs when I bring them in. She is so very easy to talk to and genuinely cares how my dogs are doing. I honestly get excited when I walk in and see that she is at the front desk!
Dr Palmer was a hoot to work with. But the most important thing was that Maximo was calm and relaxed when being handled by everyone. I have lived all over the Chicago land area and had a few vets up here. By far, Countryside is the best!