Summit Veterinary Referral Center
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Stay far away from this place. I had to bring my Labrador in due to a fever and some swelling on the side of her face. My regular veterinary office had two emergencies already, so they couldn’t see her until the next day. They charged me almost $4000 and told me she needed a surgery that would START at $10,000. They told me she needed her whole ear canal removed and other things. I came and picked my dog up the next day (they told me they had to keep her overnight,) and AFTER I paid the extra charges they made me wait 2 hours to get her. Makes sense since she looked 100% worse!! I couldn’t believe it! The doctor told me to have a “Quality of Life” appointment with her regular veterinarian. I was devastated. I couldn’t believe that over night I was maybe going to be saying goodbye to my best friend of 12 years. My vet got us in, and within 10 minutes discovered she had an abscess behind her ear that was causing 100% of her problems. We had it drained, cultured, cleaned up and within about 2 hours she looked almost completely normal. This place was going to take advantage of the fact that I would do anything for my animals and pay any price. They charged me an astronomical fee in 2022 for another dog who needed an emergency surgery, and I didn’t balk at the price. I just paid it. You would think a place that you should be able to trust with your beloved pets wouldn’t be a scam and a rip off. Literally go anywhere else but here. If zero stars was an option, that’s what they would get. Look at the pictures I attached. They speak for themselves!! They go in order. The first two are the day we woke up and right before I drove to the Scam clinic. The third is how she looked when I picked her up from them. The fourth and final are how she looked IMMEDIATELY after she had proper care!
My baby did not survive her battle with her liver failing. But I am grateful for the facilities and end of life care this center offered. First off, the waiting/reception area is thoughtfully arranged. It allows for privacy for each family and they have coffee, water, and vending machines available. Everything was clean and taken care of. Once we had to make the tragic decision to euthanize, we were moved to a much more comfortable room and were given as much time as we wanted to say goodbye. We were also given the chance to see her in the ICU before deciding as well, which greatly helped our decision to end her suffering. I'm grateful she was able to be comfortable with us before she passed, it's more than others get to experience. Unfortunately, this is not the first time we've gone through this so compared to other offices, I genuinely felt like they cared about our experience and comfort.
Our family would not have been blessed with 12 years with our sweet boy if it weren’t for the internal medicine team. I cannot thank them enough for the care they gave my fur baby - the kindness, compassion and attention to our family and his needs. We are forever grateful. Highly recommend them
Customer service is beyond wonderful. One vet tech even remembered my pup and came to say hi even though we were there to see another department! Also, the veterinarian we saw for a specific specialty, took concern about some leg pain my pup was having and took it upon herself to not only debrief the appt/issue we were there for but to recommended some options for additional pain relief for my pup’s leg (which we were not there for). This was so caring and wonderful of this veterinarian..and above and beyond! I always have the best experience at Summit from scheduling to check out. I highly recommend them!
Friendly, Caring, Amazing. We are grateful for ALL the staff's hard work and selflessness they do. Thank you. Our dog Ori was treated with the best care there could ever be.