Onion River Animal Hospital

I had a great experience here as a first-time visitor with my sick cat. Dr. Carl was very thorough and sweet with my kitty! Tech Jameson was so kind as well and shared detailed knowledge about my cat’s situation. It was so reassuring to get fast, quality care for my pet so close to home. I’m so grateful for Onion River! It is a very clean and nice facility. We will be regular clients for sure!

Every time I’ve been to ORAH, no matter which vet or tech I’m seeing that day, they have consistently provided a compassionate, humane, and trustworthy experience through fear-free handling and ethics. I cannot emphasize enough how much of a difference it’s been going to this clinic. My dog has consistently been terrified at vet visits, so much that she’ll shake and shut down completely. However with the support and flexibility that ORAH has provided, she’s been accepting of cuddles and treats and has made markedly visible progress even after just a few months. If your dog gets nervous at the vet, they provide a ton of support and make a huge effort to make the experience positive for your dog. Even small details are so meaningful and show the care and thoughtfulness of the staff. Instead of labeling your dog as “fearful” when making a treatment plan, the language they use reflects the goals for the visit. They refer to them as a “fear-free dog” instead — as in, we will use fear-free protocols to make this experience as positive as possible. And on the human side of things, I’ve never felt rushed or pressured into treatment, everyone’s been up-front about our options and it’s clear they want what’s best for my dog. I’ve found the pricing to be comparable to other vet clinics in the area—but at ORAH, they’ll spend twice as much time if your dog needs it, so the value for the appointment is incredibly high. They offer an online pharmacy that can ship to your house, which is very nice. Overall, it’s clear that the staff here put a TON of effort into making your pet as comfortable as possible, and their work improves the lives and welfare of so many animals. Special shoutout to Dr. Bradley and Lisa for making Senga feel more comfortable than she’s ever been at the vet, right from our first appointment. Thank you for everything you do!

The best experience at a vet hospital over ever had. The staff is TOP NOTCH. They were sweet and so kind to me as I was trying to figure out how to save my precious Golden. In the end, when I decided, with their help, to put him down, they were so kind to me and my daughter. When and if I have another dog, I'll bring it here. Thank you again ORAH!! Thank you Dr. Karen Bradley for calling me WAY after hours to help my fears and concerns. What a blessing to me.

I’ve been taking my Cairn terrier to ORAH for 9 years. They were able to perform emergency surgery on him in-house the same day I brought him in (no need to transport my sick boy all the way up to BEVS) and continued to check in on his recovery after I brought him home. All the staff treat the animals and their owners with compassion and expertise, always present me with all treatment options and are respectful of my choices. I’m so grateful to ORAH for saving Winston’s life and making him a happier, healthier dog.

I have a three year old cat who has had skin reactions since she was born. I have spent thousands of dollars on this cat. In May 2024 I brought her in for her annual and was told i would be all set to have a shot refilled and there would be a note in chart. This is a shot that I have administered many of times myself. She has been since June 2024 without due to a liquid medication, however, her face is torn up and is in need of a dose. I was told they couldn't refill medication without me bringing her in, which is another 80 dollars. The first receptionist said I see a note saying it is OK to fill shot, however they are refusing. In the past they have offered to have me take pics and send them to them, as this is a long standing issue with my cat. When asked why I am being told a different thing than what doctor said to me in May, they couldn't answer. They are always trying to get you to spend more money, especially when they know what has/or hasn't worked in the past. Very disappointed with ORAH as I've been a customer for a very long time!