Banfield Pet Hospital

I had found a stray cat, and brought her in to see if she was chipped. The person at the front desk was very sweet and kind and quickly helped me check to see if there was a chip or not (no chip, sadly). While I didn't meet with any of the actual vets, the lady there was very kind and helpful and helped me with any questions I had. If you're just looking to see if a lost animal is chipped, you don't have to pay for it which is super nice! Overall a good experience.

TERRIBLE experience. Would do zero stars if I could. I was originally planning to set up a whole subscription plan, 20 minutes into the appointment I knew I never wanted to bring my dog back here ever again. Left with no information on what we scheduled the appointment for. The tech working with us was making zero sense, and speaking literal gibberish. Couldn’t answer any of my questions about my dogs issues or about the pricing of everything. When I asked if we set up the plan if we could cancel at any time she could not give me a straight yes or no answer. Just kept trying to sell me on it. They took my dog back to get an ear swab, and they did not even clean his ear while getting the swab. Heard them yelling at him and getting super frustrated. Mind you my dog is only 4 months old, obviously he’s not gonna be super cooperative. As vet you should know different ways to handle puppies instead of getting frustrated with them. So thankful I didn’t do the drop off option I can only imagine how they treat the pets when no one is around. He came back into the room so on edge and so scared. When she came back into the room she kept saying how difficult he was. I’ve never met a 4 month old puppy that isn’t difficult. On top of all that the place was FILTHY looks like they never clean. My dogs paws were completely black after leaving and I was even covered in random animal hair just from sitting in the room. DON’T TAKE YOUR PETS HERE THEY ONLY CARE ABOUT MONEY.

Trust the bad reviews. This place does not care for your pet. They only care for your wallet. I get a feeling that this is Petcos original dog care service but they rebranded it because of how bad they treated animals. I went it for a simple exam today and knew within 10 minutes they would never touch my dog again. If you care for your pet at all, don’t take them here. If you don’t care about these reviews, you don’t deserve a pet.

I recommend getting a wellness plan to all of my friends who love their pets. I have all 4 of my pets on it. It makes the dental cleaning way more cost efficient since it's included in the plan. My oldest dog seems to get a new lump every month and I love that I can bring him in quickly to get them checked for no extra cost. I would be losing so much money if I had to pay for each appointment separately, at any other vet. I love the comprehensive physical exams I get twice a year that test everything and make sure all of my pets are healthy. I love being able to chat with a doctor at any time with pet chat. I've been on this plan for 3 years and it has eased my anxiety by a million. I definitely recommend it if you love your pets!

Petsmart Grooming Salon did a fantastic job on grooming my cute dog Theo! Thanks to my dogs groomer! You did an outstanding job, I've gotten so many compliments on him already how dapper he looks!