Spay Neuter Network

I took my dog to Spay Neuter Network for his neutering, and while I appreciate the service they provide, my experience was far from ideal. When I arrived, the front desk staff directed me to wait with my dog inside the restroom—a highly unsuitable and uncomfortable waiting area. To make matters worse, they completely forgot about us, and four people who arrived after me were checked in before I was. No one acknowledged the mix-up or apologized. When I picked up my dog, no information was provided about his procedure. Instead, I was simply asked to follow them to retrieve him myself. Once I got home, I noticed the surgical area was extremely red and cut up. Concerned, I called the next morning to ask what had happened, and thankfully, the person who answered the phone was very polite and professional. They explained that my dog was stressed during the procedure and that the clippers caused razor burn. While I appreciated their explanation, this was something I should have been informed about at the time of pick-up to avoid unnecessary worry. While the affordability of their services is commendable, the lack of communication, organization, and proper customer care during and after the visit was disappointing. That said, I was grateful for the professionalism of the person I spoke with the following day, which helped alleviate some of my concerns. Spay Neuter Network has potential, but they need to improve their processes to provide a better experience for pet owners and their animals.

This was the best vet experience ever. They were so kind from pick up to drop off, Manuel the man who took my fur baby was wonderful and she is afraid of most males but she liked him. The cost was more than affordable as I love on a very fixed income and had to save for this. I was so happy and my baby is doing great. Thank you all for this Blessing. God Bless You All

The center was giving out free shots which helped our baby Kiki! The workers were so sweet and really friendly. I have brought to pets here and now our last baby. We not only love the prices and services but the friendly faces as well. I was recently quoted $700 for my dog to get spayed and didn’t have the money and found this center that cut the price by 3/4. Will definitely recommend our family and friends here!

This place was extremely professional and courteous and did more than what I expected! My Winnie is only 8lbs and they made me feel she was in great hands!!🙌🏼 thank you so much! I have referred you over to family and friends who also need their pets spay and neutered but couldn’t afford it!!

I am grateful to the Spay Neuter Network for helping our male kitty have the best future ahead. Scheduling online was easy with the handy price chart for services and optional donation. I printed and filled out the forms ahead of time but noticed they also had printed forms on clipboards for convenience at drop off. The instructions for pre and post surgery were clear. I showed up a little early and the checkin process took 50 minutes. The facility looked new, clean, and well staffed. I got a text that our kitty was ready 2 hours early and so I was able to beat the evening traffic getting home. Pickup was a breeze and they offered a discount on one vaccine combo. Our kitty didn’t need the cone but I bought one ($5) just in case. His recovery was pleasant and seemingly pain free. A big thanks to all at the Spay Neuter Network for being so amazing to our community!