Southeast Animal Hospital

Dr. Homer is the best vet I've ever had. He is a talented surgeon, and his staff are friendly, efficient and helpful.

Please do NOT take your fur babies to this clinic!! I took my dog Sophie for a mass removal on August 12th and since then it has been a series of unfortunate events. She was only prescribed Tramadol and an anti-inflammation medication, no antibiotics were prescribed to avoid infection, and I was not advised that she needed a follow up appointment for her removal of the stitches. After her discharge, she began acting weird and in pain. The following day large amounts of blood began spilling from the wound. I brought her back in to be assessed and the on call doctor stated that the blood had not been drained and it could develop a hematoma. He proceeds to squeeze this large mass of blood with no gloves right on the floor. Then decides the best course of action is to staple her wound with no sedation and lying on the floor. She was still complaining and still discharging large amounts of blood from her wound. I called the clinic back and they said there was nothing they could do since Dr. Homer would not be available till August 29th. I decided to take my dog to an emergency animal hospital since I could no longer see her in that condition. They informed me that her leg had not been drained properly (which led to her having a large sac of blood hanging), the stitches were extremely loose, her staples were sticking out and not placed properly, and since no antibiotics were prescribed that it was leading to an infection. An emergency surgery had to be performed 3 days after her original surgery to correct all the problems SE animal hospital had created. Since then I’ve been trying to leave messages and find out the status of her pathology results since I paid an additional $200-400 for those results. Ximena and Janissa have been giving me the run around and keep stating that Dr. Homer would return on August 29th and he would call back to discuss the results and discuss the surgery. I still have not received a call back from this clinic and have been consistently hitting walls. Extremely disappointed with how this clinic has been handling my dogs case. I’ll be leaving a complaint in the Better Business Bureau. The financial/emotional damage that this clinic has placed us through has been horrendous.

Don't recommend!!!! 1st time trying this and ended up Paying $83 for a hair cut, nail trim and ducts and got our baby with cuts scrapes, still her nails long and now she cry's in her sleep, is scared to take a showers and hide's! You can see dates on the pictures it's only been 6 days not cool at all!!!

Brought our puppy in with a broken/fractured arm. You would think with the word “Hospital” in the name that they would take her. No apparently on Wednesdays they can’t take new patients. Even if they’re arm is broken. Never coming here again. How do you turn down a puppy with a serious injury. We were willing to pay. Do better. She was taken care of elsewhere. Missed out on an easy $2k cause of your front desk.

On 8/22/22, I took my two french bulldogs(Judah and Zuri) to Southeast Animal Hospital because they both had a snotty nose and internal sneezing. The vet prescribes them both cortisone shots and antibiotics, he never tells me what they had but when I called back they advised that it was an upper respiratory infection that was contracted at the doggy daycare from the previous week. The next day my smaller frenchie, Zuri, who is only 10 months old and 20lbs, threw up a total of 8 times due to the antibiotics. I looked at the antibiotics and Zuri was prescribed the higher mg amoxicillin at 250 mg, when it should’ve been prescribed to Judah who is 2 years old at 35lbs. Due to her throwing up excessively and not eating we had to go back to the vet where they switched Judah’s medicine to Zuris and gave Zuri a different antibiotic at a lower dosage (only 50 mg). The initial visit total was $238, you would think coming in the next day that the vet wouldn’t charge you because of their mistake with mixing up the medications. They actually charged us another $82 for Zuris new antibiotics and a cernia injection that was caused because they prescribed the dogs the wrong medications. I spoke to the manager about the situation and they didn’t want to agree to any type of refund or discount towards our visit nor did they want to own up to their mistakes as doctors. I have attached the initial medications vs the new medications showing the huge mistake they made with my frenchie’s medications. Southeast Animal Hospital used to be my go to but once a mistake like this happens causing harm to my pets I don’t feel comfortable bringing them anymore. Customer service also doesn’t seem to be a priority for Southeast Animal Hospital.