Affordable Pet Care

I took my cat zombie 2 years ago for stomatitis and for teeth extractions, the plan was to have all teeth removed to do it all at once. I paid over 1600 and they only did have of the extractions because they did not have enough anesthesia to keep going to remove the rest. I did not get a refund for the teeth they did not remove because they wanted to see him again to remove the rest . I waited a couple of months because I did not want to put him under again so soon. When I made the appointment again they set it up. But I needed to have him seen sooner and they didn’t have any available dates, so I took him to the vca hospital and they gave him a steroid and antibiotics. When the appointment came around for the affordable pet care place I decided he was fine and didn’t want to have him put under again because of what happened last time. I did not have the same faith anymore in their work. They called me back only to let me know they wold be charging me a missed appointment fee and if I wanted to set up future appointments I would need to pay an appointment fee first before they wld see me. I explained I had to take him to another hospital because they led not see him sooner because of the infection and what happened the first time. All of a sudden none of the notes were there about the anesthesia running out or the credit for the teeth they did not remove, yet I have the voicemail of the dr explaining what happened. As of 3 weeks ago he was still having the same problems I finally found a good veterinarian at Alamo feline health center! They corrected the issue and they have all the equipment needed to perform these procedures plus it was more affordable and they have no appointment fees. I highly recommend Alamo feline health center. I had very negative and rude customer service experience with affordable pet care. I was very disappointed.

Since they’ve changed to Pet Care they’ve gone down hill as now they’re just a money hungry clinic. Today I got charged $20 for missing the late show windows by 2 minutes. I used to make the drive here from my side of town because I liked the care but I will be finding another vet near us after this.

Unfortunately I lost my cat after 18 wonderful years 😔 unfortunately I misdiagnosed her illness. Affordable pet Care did everything they could within reasonable expectations and my budget. I am most grateful for the empathy me and my cat got well under their care. Been 2 weeks since I lost her and sometimes I still expect to see her in a corner under the bed in the closet

I felt comfortable here from the moment I walked in -- they manage to be professional but homey at the same time. All the staff were really kind and took time to make sure my dog felt comfortable and that I had plenty of information to make decisions. After being told my dog needed major, expensive, and dangerous surgery by VCA Becker animal hospital, this vet quickly ascertained that, no, antibiotics and hot compresses would be sufficient -- and she was right. So glad my dog is well and we didn't subject her to unnecessary surgery.

The customer service here is horrible! The answering of the phone is rude! I called to ask if they accept walk ins. The lady that answered the phone was very rude, she said her greeting and ask can she put me on hold I said I just have a quick question she said nothing and immediately put me on hold basically hanging up in my face! I would never trust my dog/pet going to these people.