Pearland 288 Animal Emergency Clinic of Silverlake

We took our cat here because he had caught a cold and was having trouble breathing. He was coughing and lethargic. We were there several hours only for the vet to come in and tell me and my daughter that our cat more than likely had heart disease (he is five yrs old) and they needed to run thousands of dollars of test on him. She also said she couldn’t guarantee that he would make it through the night if we took him home. She wanted to keep him on oxygen overnight. Mind you his oxygen levels were normal, heart rate was normal. We left without test and took him to our normal vet today. He is perfectly healthy and just needed an antibiotic shot for the COLD that he has. The vet there terrified my 14 yr old into thinking her precious baby was about to die. She was in tears throughout the visit. We will never bring another pet here!

I had to take my beloved fur baby in to have her put to sleep after the hours of my regular vet. The staff was so compassionate and caring. They explained every step of the process and gave us as much time with our fur baby as desired. We got to hold her paw and pet her as the process occurred giving us peace and closure in a highly sensitive situation. Every single staff member that we encountered was as kindhearted as the other. Thank you so much for taking such good care of Bonze and our family. They also sent us home with prints as a keepsake. Thank you!

We recently visited this ER Vet after our dog needed a wound repaired, and we couldn’t be more grateful for the care we received. While we expected a wait, the process was incredibly fast and smooth, which was a relief. The entire team, from the front desk staff to the vet, was friendly, helpful, and reassuring. When our dog came out after treatment, he was happily wagging his tail—far from the stressed or terrified reaction we feared. We returned two weeks later for suture removal, and once again, the visit was quick and easy. The efficiency and compassion shown by the staff made an otherwise stressful situation so much better for both us and our dog. Highly recommend for anyone needing urgent pet care!

To start, Dr. Coffey actually helped me with the information to the VETERINARY URGENT CARE located at 1711 Telephone RD who turned out to be absolutely amazing, caring, and affordable but The 288 Animal Emergency Clinic deserves 0 stars. I brought my kitty, Ralphie, in today because this morning around 5am he jumped into my chest howling. I observed him for about 30 minutes and realized that he was trying desperately to pee. Dr Coffey informed me that he had a urinary obstruction that would require treatment including hospitalization. Dr. COFFEY WAS AMAZING IN EDUCATING ME ON WHAT WAS HAPPENING, WHAT TO EXPECT NEXT, AND FUTURE ISSUES THAT COULD HAPPEN. The issue came in when it was time to discuss financials. Sheena came in and was perfectly nice and presented the $3600 cost of care. I let her know that I could not afford that, I was declined for the care card (which I told her I knew I would be but she encouraged me to apply anyway) and I wanted all options. Initially, I was only given 2 options: Pay that amount for treatment in full or euthanize Ralphie. I absolutely could not euthanize my little guy. She goes back and speaks with the doctor and gives me a new cost of $1500 for one day of treatment still all due up front. At this point, I tell her I'd like to take him home and try to figure something out. This is where she gets a bit pushy and starts harshly informing me of Ralphie's impending death, the kind thing to do would be to euthanize him, and so on. I was well aware of his possibilities but I didn't need her being so stern and forceful in this moment. She leaves to let Dr. Coffey know that I intended to take Ralphie home. At this point, Dr Coffey comes in to let me know that she can at least drain Ralphie's bladder to give him a very short amount of temporary relief but she heavily advised me to get him somewhere ASAP. She also informed me of the risks of extracting urine from a full bladder. She recommended another vet hospital that allowed for payment plans to be established for care and let me know that Sheena would return with that information. When Sheena returns, she goes over what Dr. Coffey stated about the bladder procedure and follow up information for the other vet hospital. When Sheena explains the procedure she describes it as "a needle going into a balloon" indicating the potential of it rupturing. I DID NOT LIKE THIS COMPARSION! I have never seen a needle successfully penetrate a balloon without it popping. So now I'm absolutely destroyed by the idea that the second the doctor puts this needle into his bladder he will die instantly. Thankfully, that did not happen and I was able to get Ralphie over to the recommended hospital where he is now receiving the care he needs and I am able to pay monthly after a deposit.

Great fast service. Not too expensive as others I’ve been to. Reasonable cost. The Vet n nurses Techs are really knowledgeable courteous n nice. Will save this place to bring all my dogs when there’s an ER.