All Paws Pet Emergency Hospital
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Emergency care is expensive, that’s the fact of the matter if you expect a business to pay good wages to staff a clinic with doctors and vet techs on-site at all hours of the night. We called ahead and immediately after my first sentence we were treated with respect, compassion, and understanding. After voicing concern for the problem, they set financial expectations for the likely diagnostics based on the complaint, of course knowing that it could vary based on the exam and clinical course, same as with humans and hospitalization - you never can be perfectly sure but you can give a minimum and an estimate for total. They said outright the exam would be $200 to assess, and it would go from there with labs and imaging. Working in healthcare, I understand emergency care costs what it does to pay for the urgency and the convenience. Our cat was admitted overnight with pancreatitis. It was a bad situation, we knew it, they knew it, everyone knew it. Staff was very caring and supportive. Amazingly they even allowed us to come back into the housing area beyond the exam rooms to see our cat - then allowed us to return later with his favorite items from home. They were forthcoming about expected costs and understanding that the bill could be steep for anyone (without judgment/condescension), and willing to do only the essential testing to make it as affordable as possible. They explained everything along the way and my wife and I were included in the decision making. We were particularly impressed with the vet techs (several of them) and it’s such a shame we did not catch their names. Anyways, our baby boy is back home (they suggested early discharge due to his good progress and because they knew we missed him) and I cannot tell you how overjoyed we were to pick him up. We were refunded the money on hold since he didn’t stay as long as anticipated. At pick up, Dr. Anthony addressed all of our questions and typed up a personalized plan for taking care of him at home the next few days. I hope we never need you guys again, but I’m glad to know you’re there.
I want to preface this with, we have 3 dogs and 1 cat (FIV+), that we love very, very much. My husband and I had to rush our cat, on the aftermath of a snowy day, to the nearest emergency clinic. That clinic being All Paws. We understand how emergency clinics operate, and knew we'd potentially have a wait ahead of us, since our boy was an emergency situation, but not dire. We thought he had swallowed plastic, but he was diagnosed with a potentially way bigger problem, once we got seen. We made the necessary plans for a spare of the moment surgery, paid the very fair bill, and left him in their hands. We were called 30 minutes later, by a celebratory staff, that he was in better repair than they thought, no big surgery needed, and just a minor surgical procedure had to, and was, completed. Plus, they readjusted our bill to fit the less surgical payment. The staff at this animal hospital was so caring and kind, and Dr. Burbridge was knowledgeable, kind, and considerate in how she explained things. I'm so glad this was the hospital clinic we took our boy to, and now, he is at home, playing and cuddling with his best friend (one of his dog sisters) again, and without pain. I'm aware not all cases are this lucky, but that is not the fault of this overworked, emotionally drained, staff. They work long and hard days, and truly care. I'm sure they wish this best case scenario on all their clients. Ty to the whole staff of All Paws for helping to create our boy's outcome, and for cheering his good outcome with us. That meant the world.
I’m so grateful that this place exists, thank you guys so much for helping my cat tonight! I know he’s a bit of a problem but he is feeling much better. I appreciate everything you did to make him more comfortable. Brady thanks you as well.
What and wonderful group on a sad day. I want to especally thank Dr Sharon Anthony for her kindness, understanding and willingness to help us through a sad day. We recently had to say good bye our 18 year old companion. It was short notice and a very sad day but Dr. Anthony went above and beyond to help us through the process. There's a special place in heaven for people like her and the staff at All Paws. Thank you so much Doctor Anthony.
Sort by lowest reviews and you’ll see how many 1 star reviews this place has. Regular vet treated our dog for severe GI infection 3 weeks ago and said if it comes back to seek treatment immediately because she is also in heat and infection can go into the uterus and become fatal if not caught early. Took dog to All Paws today (a Saturday) because the bloody diarrhea and vomiting returned. We were up half the night from her barking and whining to go out. All Paws Vet on call today does not believe in antibiotics. Check in tech told us the vet who was there today does not believe in antibiotics for GI infection. I should have walked out then but I just didn’t believe a vet would let a dog suffer. Vet said she “couldn’t get a fecal but if she did get a drop or so she wouldn’t have seen anything’. Right. Sound fishy. Vet predetermined she would not give antibiotics before the dog was even taken back. Vet the proceeded to DISPARAGE OUR REGULAR VET (who is great) and I quote, “Not to throw your regular vet under the bus or anything but maybe your vet doesn’t know any better (that antibiotics shouldn’t be given for a GI infection)”. To which I said “actually I do think so because she did tests and the treatment worked before”. Our dog had/has bloody diarrhea and vet just basically said antibiotics do more harm than good. Just give one dose of anti diarrhea diagel and a bland diet. Now we may need to take our dog back to regular vet on Monday to pay another several hundred to get antibiotics. $360 to take dog to ER (All Paws) vet and walk out without proper treatment. Will not be back. Ever.