Petvacx Animal Hospital
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An entirely excellent experience! I needed to get my cat’s vaccines updated on short notice. I was able to get a next-day appointment online. My cat can be anxious and fiesty (she’s scrappy), but they made her so comfortable that she barely even twitched at the ear exam and vaccination. I got great information and they sent us on our way. The visit was less expensive than her previous vet. Would definitely recommend.
The vet and vet tech were amazing, compassionate, and fair in price. I don't feel like they were trying to rip me off or Nickle & dime me. They recommended I start with a blood test and go from there, as well as giving me options and best case scenarios. Although the prognosis is the worst case for me and my family They treated my baby with kindness, love and a gentle hand. The vet tech walked me out and held Nestlé as I paid, she was amazing and you can tell the vet and the employees truly love animals it's not just a cash grab. I would highly recommend them to anyone wanting a vet that truly cares.
Amazing customer service and care for my Dog. We see Dr Kwong who has taken great care of my dog and always explains her course of treatment. The vet staff (who my dogs loved to see) and front desk are always so kind and compassionate towards the animals and people (like calming bandanas).
My review is very delayed, but I came in a week before Christmas for my cat. The kind woman at the front desk was very helpful. I also had Tokyo, Lauren, and Wiley (I hope I spelled their names right) who took care of my cat. They all had excellent customer service and I’m happy they enjoyed being around my cat. I’m surprised my cat was friendly to them and I’ll definitely recommend this spot to anyone!
Overall, the experience was positive. So, it's a shame to give a negative review. Unfortunately, they've left me in a tough situation where I will need to scramble to find a new vet after our recent move and have them approve our two cats' prescription diet food before they run out. Not an easy task with a full-time job and a one year old. Especially when they delayed notifying the company of the initial denial as well as their denial to us leaving us with a mere two days to figure this out. They've stated the last two approvals were "courtesies," but this wasn't communicated to us.