ACCESS Pasadena

This is the worst 24 hour pet emergency facility. My dog was in their care for nine hours without any pain medication or anabiotic today. I am going to pick it in front of this building and warn everyone from the horrible stuff that they have if my dog wasn’t attacked by another dog, I would’ve stopped and read the reviews. That was my first mistake. Please read the reviews. Tomorrow morning Monday Fox News is scheduled to interview me so I can share my story. Doctors nurses front desk personnel, the entire staff is unable to reach their pet owners to communicate on the status of their four-legged family member. they have been sued multiple times and each time they have lost their lawsuit. Many dogs have also died in their hands. One person return to pick up his deceased dog and they disposed of it without his permission. Also, the five star reviews they have are made by the staff. You can clearly see the picture of the people of the people who work here, that is against all Google reviews rule however, there’s nothing that the can do.

We saw Dr Cole with my cat to evaluate for a murmur. He was so fantastic, highly recommend for cardiology care. Easy to understand, kind and a calm bedside manner. My cat, who is usually so very stressed, was super calm. I’m so grateful. I know that vets can be incredibly expensive and the experience is not always great but this one, from check in to check out, was superb. And they told me about the total a month before my visit, then reminded me via text message a week or so prior. There were no surprises and I appreciated that. Highly recommend for specialty care.

This is a wonderful facility! The people are so sweet, caring and accommodating. I have had to put one of my fur- babies down because of heart failure and another of my fur- babies has cancer and needed a mass surgically removed from his face. Both of my experiences were great considering the circumstances. I recommend Access to all fur- mums and dads! Keep up the great work! You rock!

I was so impressed with the extra special care my little Ed received. Everyone was so friendly and kept me informed of everything that was going on. I could not be more pleased with the whole experience. I highly recommend for anyone needing care for their pet.

Amazing staff! We took our puppy in on New Year’s Day and the whole team was very attentive and assuring. Thankfully our pup was ok but the next day we also received a follow up call just to make sure he was still doing ok!