Banfield Pet Hospital

If I could rate this place zero stars I would. If you truly care for your pets DO NOT take them here. All they want is your money and your dog will end leaving more sick. My dog was 14 years old and had a great happy life before he was taken here. He would run, play, eat, and drink. My family was recommended to clean his teeth by Banfield, they never mentioned this would result in him passing away. After the anesthesia my dog grew very sick and could not walk, eat, drink, or even go to the bathroom on his own. We continued to take him back to Banfield for help and they did not take accountability for what they did. Instead they tried to milk us of more money and recommend us to a different dog hospital?!? This place truly devastated me and took my dog’s life away from me.

The experience at Banfield clinic has been extremely disappointing. My dog was put under anesthesia for teeth cleaning with elevated kidney levels. A medical professional should know that if a dog has elevated kidney levels and is 14 years old should not be put under anesthesia. The kidneys exert waste from the body and my dog was poisoned with the toxins from the anesthesia and his body isn’t able to flush it out properly due to the lack of kidney function. The patient education provided at this clinic is lacking and needs improvement. The clinical judgement used at this center is very sad and they should have known better then to even let my family follow through with that procedure. As a medical professional I am extremely dissatisfied with the care that was provided to my animal here. My dog sparky passed away today on 07-09-2024. This message is to let other animal lovers know this place does not have your best interests and only wants your money. I’m not sure what waivers my family signed but the real concern is why would that minor teeth procedure even be considered an option based on the animals labs and history profile. It’s a terrible thing that has happened and it is very sad my dog had to pass in such a terrible way due to the lack of bare minimum medical judgement.

I’ve only had good experiences at this location. My cat isn’t the easiest to deal with, but they are always nice about it. Everyone is kind and professional. Angela is the sweetest! I always look forward to talking to her.

I love this pet hospital! The staff is so caring. They gave my kitty the full exam as he swatted , hissed and bit at them. General was a scared camper but happy with the care they offered for his ear mites. Thank you for your consistent empathy and prompt attention to all my fur babies well being.

This a terrible place. Our dog was going downhill with multiple symptoms so we brought him in. They gave him a shot, treated my wife terribly, and sent them on their way. He was dead 10 hours later. They absolutely did not give us the care we needed and now it's too late. I would give ZERO stars of possible. Avoid.