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I want to take the time to thank the beautiful people at Medvet who were working this past Sunday around 5pm, 1/12/2025. I didn't get any of your names because I was in such a state of shock. But I want to thank the girl who was working the front desk, the nurses and the vet who took such great care of my Cassi girl and my family. The lady at the front desk who hugged me when she saw how upset I was that I was having to euthanize my very old senior when she had a stroke - you were so kind and I will never forget that! I'll never forget the vet who was so compassionate with me and my baby, given her state. I want you all to know that I know that just as hard as it was for me, it was hard for you all, too. Your hearts are so big so I know it must have been difficult to see a dog in that state, so old as she was and all of the problems she had. I want to thank you for being able to provide a place that will keep her and care for her after death, which is something I had wanted to do at home, but I just couldn't. I want to thank you for the discount you gave us due to her state, because even though we were prepared to pay whatever necessary to end her suffering, it was still incredibly helpful for us. I know that even though I had wanted Cassi to cross at home and I had been scared to bring her to an unfamiliar place for this kind of situation, she ended up in the next best place she could have been. I know that you all cared for her and tried your best to make her feel at ease. I'm so sorry for you all having to see her that way, but I knew that I had to do the best I could to end her suffering. Please know that you all will stay in my heart and I will always remember how kind, compassionate and caring the staff at Medvet was. Thank you so much for all that you do. Rest in peace, my sweet baby girl! 2008/9-2025
Our old dog‘s health deteriorated very quickly this past weekend and we were so lucky to have Hayley, Dee and the wonderful doctors/techs there to help us. We knew that she would not come home, but their care and kindness made her last moments much less sad. We made an appointment that was very hard for them to honor since their office was packed with emergencies, but they got us into a room within 30 minutes of our appointment time. Everyone there cares tremendously and has a level of patience that I don’t even see at my regular vet’s office. They are constantly moving, answering phones, being kind to humans and animals who are in distress, but also take time with each individual even if they can only commit a couple minutes at a time. Just a great group of people to trust with your pet if you are in need of emergency care. Everything in this world is too expensive, but what they do is at least closer to being worth what they charge.
When my 14 year old boxer mix suddenly lost all balance, eyes flicking back and forth, and general confusion on a Friday night, my son rushed her to medvet on Saturday morning (I could not get out of work to go with) and learned she was suffering from old dog vestibular - which was actually great news, as I was worried there was something permanent, or possibly fatal. Six days later she has made an almost full recovery and is getting back to her old self, even though we are still being very careful with being with her at all times, not letting her go outside alone in case she falls and cat gets back up. She has only had one fall in the last two days and she was able to get back up before I reached her to help. My son and Dil informed me of the caring and compassionate care received at medvet, and will 100 percent recommend to anyone who has a pet with an emergency situation when her regular veterinarians office is not open. I was also pleasantly surprised at the reasonable cost of the emergency visit, but glad I had already had a carecredit card as it happened just before payday! I simply cannot praise them enough. Pictures show her as a puppy from 2010, a beautiful, active young dog from 2015, and from now as a very old lady who hopefully has a couple of good years left!
We were in a panic as we brought Henry in late Friday night. By the time we made it through the doors, he was more screaming than howling and continued to do so for a long time once we arrived. We had no idea what was wrong. He was anxious, running into walls, walking in circles and if you held him he screamed even though he wasn’t in pain. He was drooling, incontinent and panting. We were so scared. Dr. Wolfe and staff took time to patiently answer all of our questions and listen to our concerns. There was nothing but gracious understanding when I told them I would only be able to spend a certain amount. We were clearly and concisely made aware of our options. There was no sense of being pushed into a certain decision. In the end we were unable to figure out what happened, his labs were normal and his behavior didn’t perfectly check off any boxes other than being clearly neurological. But miraculously he made a full recovery. I called to ask for records of his labs to take to our vet on Monday (just for a follow up, he’s still doing great!) and was told they had already been sent. I am grateful for Dr. Wolfe and staff for caring for our very sweet, and on this night very loud and mysterious boy
Last night at 1030 we made a dash to MedVet with Lily. Unfortunately she passed away during the night with congestive heart failure. The staff and physicians at MEDVET were extremely caring, helpful in our time of need. Thank you for your highly professional attitude. Highly recommend MedVet.