Cheat Lake Animal Hospital
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Pets in general, I don't think have had better care. I'm greatful. My pup has addisons, they were able to diagnose and treat her during a crisis. This requires life long treatment, and the staff has been able to help me adjust, and improve not only her quality of life but mine as well. Truly thank God for this place and it's caring people. It's obvious to me, each person that's works here, has a drive to be the best for our furry kids. . .
I had to take my dog who had an eye injury to this emergency clinic. My dog is an American Bully and was nervous and hurt so he barked in the waiting room until they took him back. The doctor would barely come in the room and suggested putting him to sleep. I refused and asked if he could just be muzzled. She gave me a lot of attitude and basically threw a muzzle at me and said if you can get it on him. I put it on without any trouble and she was able to examine him. She told me if he so much as flinched at her he was going under or we had to leave. He never did and sat there quietly with his muzzle on in pain and she abruptly squirted a liquid into his injured eye. The disrespect, attitude, and terrible treatment we experienced nobody should have to go through when already dealing with an injured pet. The vet tech was kind but not the doctor or the initial staff that did our intake. I know it was annoying my dog was barking, however he was injured and was completely out of his element.
So much love and compassion shown to us and our little brown boxer. We arrived at 1 am on Friday Nov 15.... Our little boxer was not doing well.... We were met by 2 great guys at the reception desk.... They took our dog back and we were greeted by Dr Misty Walsh in the exam room.. Due to the terminal condition of our little girl we had to make the hard decision to let her go.... Dr Walsh was so compassionate and caring through this process, checking on us every 10 min to make sure we were okay... She gave us all the time we wanted to say goodbye.... When the time came to let our girl go, Dr Walsh hugged and kissed our dog like she was her dog too... She truly loves animals to show so much care for a dog and owners she never met before this night... After our little girl went to sleep, Dr Walsh sat on the floor with us and hugged my wife and daughter as they were overcome with grief..... Dr Walsh let us stay with our dog as long as we wanted.... I would like to say that this young lady was so incredible with our dog and all of us.... A true lover of animals.... She is truly 1 in a million.... Many thanks to her helping to soften the pain of letting our little boxer go... She gives me hope in humanity that there are still good people in the world.
All the doctors and assistants are awesome. We love driving the extra 15 minutes to come to Cheat Lake because of the care and love you put into our family members. Thank you so much!
It unfortunately was a extremely hard day for me , (Us) (My grandson was with me because of the holidays and out of school) My LiL Joey had to be put down and They all were very very patient and kind with me and my grandson who didn't actually understand completely what was all happening. As for billing. Obviously as normal single person isn't going to be able to walk in with an emergency situation have $1000's of dollars on hand. I only had 200 and some change... But had my savings at home and my son as a backup plan if absolutely needed. They allowed me to pay what I had and time to get my savings to the bank for the rest of the bill. .... Of course we live in bfe and I woke up to major snow has fallen and unable to get to town to the bank. No phone call from them yet so I guess we'll see how understanding they are ... Psst ... If your reading this my check is in the mail... LoL just kidding. I have the rest of the payment just can't get out of my hollow just yet... Anyways. In conclusion, I would seriously recommend this place. Extremely nice lady's and patient and kind! Thank you!! Kelly