Mountaineer Mutts not Mountaineers for Mutts
Contact Information
Address: 93 Pleasant Ct, Martinsburg, WV 25404, USA
Phone: (304) 267-6201
Business Hours
Location
Services
Reviews
We consistently engage the services of Mountaineer Mutts for our dog-sitting needs, and the experience has been exceptional. Judy, the owner, demonstrates remarkable understanding and flexibility in accommodating us without hesitation, particularly when we require late pickups for our dog due to unforeseen circumstances. We always strive to provide her with advance notice, and she accommodates our requests graciously. Judy treats our dog, Rocky, with great care and has fostered a significant bond with him. He shows evident excitement each time we arrive, as if he recognizes he is going to a place he enjoys. We cannot recommend her services highly enough and are undoubtedly committed to continuing our relationship with her in the future. If you are in search of a reliable dog sitter, we wholeheartedly endorse Mountaineer Mutts to our friends and family.
Our dogs have boarded here a couple times, and I have nothing but positive things to say. Friendly staff who clearly care about other people's pets!!
We love Mountaineer Mutts! Judy and employees do a great job grooming our cocker spaniel. He always comes out looking and smelling great. She even caught an ear infection one time, and I was able to take him to the vet before it got too uncomfortable for him.
Our dog is treated very well, like family, here. Prices are very reasonable and accommodations are great for our pup. Always easy to schedule our dogs stay!
Unfortunately, I would not recommend this place for boarding your baby. We put our baby girl in here for 8 days while taking vacation this past week and when my husband went to pick her up today, he said he walked in the door with excuses immediately thrown at him, which is already a huge red flag. He was informed that her skin is apparently sensitive and how difficult she was to bathe (we were told she hates water. I have videos of her happily playing in a creek that says otherwise), which we've never had a problem with before. Before my husband even got to really see her, he was told all of these things, which is really unsettling. As he was leaving, the owner told my husband that if he ever needed anything, we could always bring her back, just not to get a bath. I mean, isn't that part of their actual job? Once he got her into the car, he noticed these awful spots above her front paws, which we can only assume is the "sensitive" part of her skin. It's hard to say what caused this, but this has never been seen on her before. Once he got her into our home, I immediately noticed that she had blood coming from one of her paws that was getting all over the floor. She's come back very skittish and flinches easily at any quick movement around her, which is just not our baby. I'm very sad to think that I left our baby a whole week with people that didn't take care of her the way that she needed. I would not recommend.