Pet Supplies Plus Barboursville

The staff are wonderful, the prices are great, and the atmosphere is exactly what a pet store should be. This is my new go-to pet store and I highly recommend them to everyone.

Kara always does such a great job grooming out Chief. He has a lot of energy and can be hard to handle, but he always comes back happy and handsome! 💙

Spend 50 dollars on a finch. AGAIN. yes I said again. The first time, I order 2 of them and the woman clipped their wings (which she shouldn't have done and wasn't supposed to ) my birds die. They give me birds to replace these birds. They have been given only the food and stuff they gave me after. They wind up dead. I order another a week ago. It's dead. They now have a 14 day policy if something happens but they fail to tell you that if the animal dies, you have to take a picture of the dead animal laying there as proof that the animal is dead... are you joking? Who in their right mind would be sitting there with their child upset crying that their animal is dead and take a picture and think about needing that dead animal picture as proof for a warranty... these birds are from a bad breeder apparently. I have had a finch for years thay has lived & no issues. Only the finches from this store. & now they refuse to replace the bird or refund me because I didn't think about taking a picture of a dead animal while my kid was upset. This is absolutely ridiculous and I will never shop here again. EDIT +UPDATE When you call to speak they act ignorant like that have no idea what in the world you're talking about. The male says, I've only been here a month so I don't know. Okay... so find someone who does know something?? I was just told by my partner that today he was argued with about it and told they've only special ordered 3 birds this year, that's odd since I got the first 2 birds in February or March. Which then was given birds to replace them because I had such a hard time with their wings being clipped and they died. I was given a small purple cage to try to doctor the birds they hurt by clipping the wings and the girl was fired for doing it. So that equals 4 birds already. This is now the 5th. Now they may not have ordered 3 separate orders of birds because when they ordered the first bird for mem they called and told me they sent more than was initially ordered and said I'd get a deal if I took 2. So I took 2. Which died from wings being clipped and falling everywhere. Then was given 2 to replace. Now I pay for another since they have died. And it dies a week later and refused a refund or replacement because I didn't take a picture of the dead bird.

Who shaves a golden retriever? Anyone that is experienced would know you don’t shave them because it hinders the growth of new fur! My poor girls are bald and she cut one of their ears! Why the groomer still has a job here is mind blowing. Avoid this place.

Okay so I want to update from 4 starts to 5 stars. I took my dog Ziggy to his first groomers appointment here and Sara did amazing! Will recommend this place to anyone that wants to get there dogs or cats groomed and shop for.