Fleet Farm

So helpful trying to get me everything I needed to finish a project. They even suggested competition to help me find anything they didn't have on hand and never assumed I would just go online and order it. Even the cashier went out of her way to make sure I was satisfied with everything they could do and had a genuine apology for a few things that they didn't have. This is old fashioned customer service right here.

Good place. Oh, and when there is an occasion for a mix up, or misunderstanding, they do listen - provided you are a courteous and genuine customer. After having witnessed a few different kinds of shenanigans there, remembering that these people, the ones who choose to be there for your convenience, have a life, a family, and many yhings to do, might enjoy some kindness too.

Friendly staff found the item I was looking for immediately, unfortunately when I got home, I was told I had bought the wrong thing. I returned next day and went through a very easy return. I will definitely shop this store more often, even though it's on the opposite side of town for me

They expect customers to know their confusing "system". Wanted to purchase a larger item, The sign said to take a number to a kiosk. Didn't see a kiosk so went to register. She tells us what departments kiosks are in, which is no help to someone who doesn't know the store. When I ask for the nearest kiosk location, she sends us on a wild goose chase. We return to the front of the store and ask customer service to help - they told us to go a different direction to find a kiosk. We left without purchasing anything. Hope to never return.

Your one stop shop and the man’s mall! My parents have been shopping at Fleet Farm since they opened an Appleton. They always got all of their Christmas presents here for everyone, including their giant containers of peanuts because my dad used to say everybody loves peanuts lol. Fleet Farm and Appleton literally has everything under the sun. I shop here for my running and YOGA! clothing. Also all of my Equine needs and Horse treats. My husband loves coming here for a multitude of things from gadgets for the house and garden to sweatshirts, boots, hats, snowblower, lawnmower, patio furniture, oh and the nuts too lol Everyone at this store is very well trained and extremely helpful friendly courteous and yes, I mean old-fashioned courtesies thank you so much. Whoever manages the store does a wonderful job training everyone and obviously that’s all of the people because everyone here is always super outgoing and down-to-earth. Thank you all for a great shopping experience. Today I stopped in to get a pair of rubber boots to work in the garden. All of the registers were full, so the wonderful sales associate named Barbara took me up to the front and check me out solo and extremely quickly. I posted a picture of us together because I appreciate the hard-working staff at Fleet Farm and I don’t know if enough people say thank you. Are used to work in sales and I know it’s a pretty rough job because some people are not always very nice to the sales associates. I just want to say thank you Barbara for your time patience and TLC and taking me up to the front to get me checked out so quickly. You didn’t leave me stand in line. Thank you all for your hard work and time. We will continue to the shop at Fleet Farm and just spread the good word. Cheers Wisconsinites! 🌍