Petco

Friendly staff offers grooming services. I took a star away based on their website, not stating everything you'd need to have grooming services done. Caused a wasted trip. They have a good fish section. We will return.

Made a grooming appointment 6 weeks ago for 9:30am. When I arrived I was told the groomer I requested had not shown up yet and was told our dog would be done in about 2hrs. 2 hrs latter I called and was told the groomer was double booked and it would be another 1 1/2 to 2 hrs or I could cancel and rebook. I had them finish the job. 30 minutes later I got a call saying our dog was done. Upon pickup they provided me with a number for another groomer because they said our dog was biting and they don't mussel. Our first visit we were told there were no issues with her and she was great. I asked why I had not been told about the double booking when I dropped our dog off and they couldn't answer. Another employee said it is Petco policy to double book. A third employee said it takes up to 4 hours to do a dog the size of ours (she's a 60lb Aussiedoodle that is 10 months old. They told me I could spend even more money for the VIP service to solve the problem. I will not be taking our dog back to Petco for any grooming. We are considering dropping the training program we enrolled in and buying all our supplies from somewhere else. We are spending over $3,000.00 a year at Petco and we didn't even get an apology. Fortunately, the young lady who groomed her (not the one we requested) did a good job. Thus, the reason for 2 stars and not 1.

People were friendly and helpful. The store is very well-kept and organized.

Great every time. Lynn was very helpful helping me locate an item and the cashier was very sweet and helpful

Always great service and great people. They take care of my dog everytime I get him groomed, he used to be nervous but now he's happy to go. If he likes em, I like em.😁