Walgreens

Open for Business
2.7 (77 reviews)

Contact Information

Address: 1601 George Washington Way, Richland, WA 99354, USA

Phone: (509) 943-2605

Website: Visit Website

Business Hours

Monday7:00 AM – 10:00 PM
Tuesday7:00 AM – 10:00 PM
Wednesday7:00 AM – 10:00 PM
Thursday7:00 AM – 10:00 PM
Friday7:00 AM – 10:00 PM
Saturday7:00 AM – 10:00 PM
Sunday7:00 AM – 10:00 PM

Location

Services

mobile pet grooming

Reviews

R. Francis10/16/2024

Super clean store. All of the employees are great representatives of the Walgreen's brand--efficient, friendly, knowledgeable, and caring. My family and I go to this store for ALL of our healthcare and pharmaceutical needs. Don't trust anyone else to see to our needs, including all of our vaccines.

Melissa DePillo Lozano7/25/2024

My child was harassed by an employee! She was RUDELY told to put her scooter that was OFF up front. She no longer feels safe for being tracked down in the store while WALKING, not riding, and shopping for essentials. You no longer will get our money! WORK on better CUSTOMER SERVICE!

Maria Galvan12/11/2024

I came in today to my local Walgreens store #10478 to print a flyer from a file that I had on my phone, Allan was working the photo kiosk and he was just amazing he walked me through every step on how to place the order and I was out of the sore in 30 minutes with my order.

Dub7/2/2024

Pharmacy is ran by clowns. It's literally like a circus watching them all do a whole lot of nothing in the pharmacy. Jake thought he was a pretty slick dude and made some pretty out of pocket statements to customers and me. He's going to say the wrong thing to the wrong person one of these. Hopefully he wises up and the head manager who returns calls for complaints, etc, is unprofessional, & I promise he won't last long with this company.

DancingTree4/10/2024

Received a call back from a "MaNaGeR" after weeks of having a reference number on a complaint filed. This pharmacy made up incorrect dates and comments that were supposedly made when I filed a report against them. Jake thinks it's pretty funny to laugh at people in the pharmacy in medical crisis who need their medication. His response is to put your refill ticket at the bottom of the fill order box and make you a non priority which can take days to fill. Not only does his boss defend him and his unprofessional actions, he is condescending and gaslights patients over the phone to justify their incorrect actions and behaviors. To lie and say they can't alter dates after I spoke with 2 different people who've worked pharmacy jobs for 20+ years and they both have worked for Walgreens and said you can easily change the pickup date in the system to be something different than the correct one. It takes Manger override or their Passcode. Not only did the person who call decide to be a troll, they thought that being a condescending person would help them. The conversation was recorded and being forwarded to corporate. Jake needs to find a new profession because customer service and pharmacy tech is not the correct one for him. No wonder this pharmacy is rated 2 stars