EarthWise Pet Supply & Grooming Marysville
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We used the mobile grooming service earthwise offers and I can’t recommend them enough. Stephanie in particular was great with our two dogs, one who is large and can be very nervous in new situations. She did a fantastic job and was extra patient, they both looked great after and the convenience of them coming to you is priceless, thanks so much! We will continue to use you in the future
I do not recommend this place for dog grooming services. I had a grooming appointment yesterday for my 2 dogs and ran 20 mins late due to a car accident that caused more traffic. While I was waiting for the groomer, I received an “appointment cancelled” text, then was told I couldn’t be accommodated and I was going to be charged $85. I informed the person at the register that there was an accident, and she said… “well, did you call?” How could I call or text? I was driving to the appointment and stuck in traffic. I don’t use my phone when driving because I don’t want to get into a car accident too. When I asked if the groomer could take one dog, she said no because the groomer didn’t have time. How is that possible? The appointment was for 2 dogs and I was only 5 mins over the 15 min window. She didn’t have time to wash one dog? I only wanted a basic groom w/out the haircut. Overall, the customer service at this place was terrible. I’ve been coming here for years, every couple of months for my 2 dogs (so spending $200+ every time I come). The fact that they didn’t care, try to accommodate (groom one dog at least), reschedule or waive the fee, since this is the first time I’ve ever been late in all my years of going to that groomers. I highly recommend going to a different groomers.. some place where they actually care about customers and their pets.
Lisa at Earthwise PET Store did a truly wonderful job grooming our anxious corgi. She's patient, knowledgeable and even sent me a pic of him when she was washing him. He loved it! I highly recommended her and Earthwise. He loves the treats I buy for him there. 😃
Do they upcharge, yes. Are they full of BS, yes. On my first appointment they shaved my dog so close she got sunburned and didn't need a haircut for almost 10 months 140.00+ 40$ tip. Second and third appointment requested a different groomer. She was great but quit the company. Obviously wasn't happy.160.00+20$ tip. Fourth appointment was with a new groomer and she was fine but they charge me 160.00 for bath only. 20$ tip now they really had my att. The straw that broke the camel's back today was a full groom. I left her $40 cash tip and when I get the bill after she leaves they want 180.00 I text to see what was up with the pricing and their response was they haven't been charging me enough in the past and for now on it's 180.00$. Don't Waist Your Time With EarthWise. I don't need a response, I can't wait to go somewhere else
I’ve taken my schnauzer to these folks for grooming a couple of times and we’ve been satisfied with the results. I brought my pup in for grooming and was told that she was matted. The groomer barely touched my dog before she made this assessment. I let them know that I brushed my dog out the evening before and that she wasn’t matted. My dog has a mega coat so her coat is thick and does look messy if she hasn’t been brushed down with a slicker brush. When she is shaved down with a classic schnauzer cut it would only require her skirt, legs, and beard to be brushed out. They said it was going to take a lot of brushing, which made me think they were trying to up charge me. It was obvious that this tech did not want to groom my dog for whatever reason. She was very dismissive and I am completely disappointed.