Petco
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Great store with great selection of items. We found all the collars we needed for our cats (even the kitten). The layout was cluttered and messy. Lots of stocking happening that could explain the mess. While the employees were helpful they didn't seem like they liked their job (or could even fake it). Very disappointing considering the store is great. Hopefully it was an off day.
Clean store. Animals looked good and well cared for, my child loved seeing the reptiles. We also did a 5.00 donation for a cute cat handmade little blanket and my cat loves it.
We had been loyal costumers of Petco Grooming for years and years. Had gone through a couple different groomers till we found someone we fully trusted with our pup and made him comfortable. Our groomer was Carrie and we loved going to her! We always understood when it came to emergencies, family stuff, or a simple change of schedules. We even continued going after a terrible mistake in one of the groomers who cut our pup! Come to find out that she no longer works here and we were pretty much left in the dust. We showed up to a routine appt to hear the startling news. We had no choice but to let him be groomed still because he needed one bad! It was mediocre but we are mainly upset due to apparently loyalty and customer service doesn’t play a role here. If it works for you that’s great. But extremely disappointed with how everything played out. Never got a call from our groomer or anything about how things were changing. Not the first time it’s happened. Getting your pup used to someone is very important. And now unfortunately we must go elsewhere.
Absolutely the worst customer support. Placed a same day delivery order and apparently Door dash has the ability to just cancel your order and no one has to notify you, and when you call the manager just blows it off and hangs up.
Great store. Stopped by to see if I can buy betta fish. The sales associate spent a lot of time explaining to me in detail what I need to get to take care of it and how to take care of it. Will be coming back to get the fish once I think it over.