Shaggy Chic Spaw and Boutique

Such a great place. I was nervous to take my senior dog to a groomer, but her skin needed someone more competent than me lol after being rejected for being an “aggressive breed” from others in bountiful, I was super grateful for how kind Zadie and her team were to Oakley. She looks and smells great, and somehow NO shedding since she left! I will definitely be back and I appreciate that the team was so kind to my dog. There was no reason for me to be worried about leaving her! Thanks Zadie!

They always do a fabulous job with our two dogs—a short-haired 80lb beast and our longer-haired smaller dog (~20lb). Definitely recommend!

I’d like to start by saying the groomers here are all excellent. My doggy always looks perfect and they take great care of her. My issue is with the management of the front, the transparency situationally and with pricing, and the general treatment towards clients with questions. They charged me $140 for my 14 pound dog last time, so I called to ask why it was so much. They explained that she had extra mats, but that her normal rate is $100. I asked if they could reevaluate because she’s tiny and takes about 2 hours to groom. She told me they would. My appt was today at 2pm and they called earlier to say their day had weird things happen and asked if I could bring her earlier, which I was happy to. The check in experience was quite bizarre. Unclear answers to questions and just generally unfriendly. When I went to pick her up, I was told that she is still $100, and they were charging me a $10 handling fee because she tried to bite the groomer. I told her I was shocked because my dog had never done that before and asked a few questions about what happened, to which she replied “you’ll have to talk to the groomer.” I asked why they didn’t use a muzzle and she said “well we don’t know to use a muzzle if they haven’t done that before.” She then walked away and went in the back and announced to everyone that she let me know I was being charged $10 extra for the handling fee and that I had questions about it. The groomer brought my pup out and I immediately apologized that my dog tried to bite her and asked if she was okay and what happened. She replied “oh it’s not a big deal, she didn’t try to bite me hard, she just doesn’t like having mats combed through and was snippy.”… which is confusing to me mostly because… are there many dogs that lay there calmly while their mats are brushed out? She is a dog. And she is a puppy! She’s only 8 months old and still learning. This isn’t about the money, it’s about the principle and how important transparency and customer service are. While the groomers are wonderful, I will not continue spending $100 (+) to be treated like a hassle.

Riley Carlson always does such an amazing job on my dogs! She always knows exactly how I want them to look and they absolutely love her! Shaggy shake is such a cute salon and a great environment! Here’s a picture of my dog before and after his appointment today. Rylie cleaned them up so nicely, And made him look so handsome just in time for Christmas!

Me and my wife have been grooming our dogs since they were puppies but life has been so busy so we decided to take them to the groomers which is totally unfamiliar to them. I imagine they were not perfectly behaved being in a new place but Shaggy Chic did an incredible job. There are no random long hairs on their bodies and they even brushed their teeth! I am very impressed and thankful that they took such good care of our babies and did exactly what we asked. Thanks so much, we will be back!