Bruno's Bath House Dog Spaw & Resort

My toy Australian Shepherd goes to doggie day care most days a week on the leisure pass. She enjoys her time there and always come home in a happy mood and is relaxed from all of her play with her friends. The staff, Savannah, Jazmeen, and Kaidin are all super fantastic and friendly at that location. They update me via text or phone call. My puppy is so excited to see them when I take her. We love going and I love that I have a safe place I can trust to take my baby during the day. Picture is her playing at doggie day care with one of her friends! Also, they’ve trimmed her nails and the first time she was super anxious and they called to let me know and told me they would try again in a the future and gave me a free upgrade for our next grooming because they couldn’t finish the job. I appreciate that they care enough not to push her when she was feeling that way. Thanks, Bruno’s! 🫶🏻

My dog was at Bruno’s because we were in Alaska for Christmas- he’s been there before several times and despite the fact they refer to him as “she” every time we have gone there (despite his records) I generally don’t mind the place. He just turned 6 years old today- we flew in from Alaska and after over 15 hours of travel time picked him up just to find out they for some reason ignored all of our wishes and shaved him. Specifically, we asked for a hygiene cut and general groom to be done on the 27th so when we picked him up he would be nice and fresh! The pictures below show how he should look vs what was done to him… I wouldn’t mind so much except for the fact that it’s DECEMBER and he has super sensitive skin- so for the next several months he will have super flaky skin and no winter fur. We are sitting in the car and his skin is cold to the touch. I’m just very disappointed.

My 1 year old Labrador/ Husky mix loves it here! She goes in stinky and comes out smelling like a baby! She is very high energy so I appreciate the staff having the patience to take good care of her and really clean her undercoat. Olive is a very happy girl after her Spaw Day Bath 😊

Emily has been grooming our dogs hair for several years now and does an excellent job. It is obvious that she loves animals and loves her job. I trust her with my fur baby and wouldn’t go anywhere else. We have not used the doggie daycare so I cannot give an opinion on that.

My poor boy had gorgeous long hair, but we were ready for a summer trim. I asked for a scissor cut and asked them not to touch ears or tail. I showed the top right pic as a reference and the girl at the front took a pic for the groomer. What we got was not what we asked for and I’m very disappointed. I used to never have issues with Bruno’s in Annaville, but the last three visits have been huge let downs. This experience has me done with them for good. I’d say since their quality has been going down hill, proceed with caution.