Petco

The overall experience with Logan was excellent!! He assisted me with my purchase of hens and rung us at the register exhibiting excellent customer service. He even convinced my husband I needed 8 hens, not just 4. 😊 The young lady in the aquatic section (from West Ashley, Chas area) was extremely helpful! I loved her energy to assist with my beta fish purchase and aquatic plant selection. She even assisted in explaining what we needed to do with starting our outdoor pond. The staff deserves 5 stars but the 3 represents the 10 cent fee for shopping bags. Really⁉️

We took our two dogs to the pet washing station, this is definitely the way to go. It costs $9.99 and Petco supplies everything you need, shampoos, conditioner, blow dryer, towels, scrubber. The tubs have a removable panel so getting doggo in and out is a breeze, and the water is automatically set to a comfortably warm temperature. This is the only way I’ll wash and dry my dogs now, super enjoyable now and no mess in the house.

So, the staff are nice and all....just finding one is damn near impossible. Atm, I've been standing at the front by the registers, trying to check out, for about 10min, and counting. The last time I was here another customer had to yell across the store for someone to come to the registers. Seems like the store is SEVERELY understaffed .

Bought a bearded dragon and a starter tank from this store in early September. After getting the little guy home we noticed his excessive mouth breathing indicating a respiratory infection. Took the bearded dragon back to the store less than a week later and was told by the manager there was nothing wrong with Frankie (the name we gave to the bearded dragon) and I could have a refund or an exchange. We had already bonded with Frankie so I wasn’t about to give him up. Less than a day later Frankie had snot coming from nostrils and a wheeze. Thankfully I trusted my gut and got him in to see a vet the next day, which confirmed by his blood work, he had a respiratory infection. Be cautious of buying sick animals from this store!

Love this place. Love the fishes and animals. They have lots of products for animals and its just way convenient to get quality products for our pets!