Pet Spas Pamper & Play

I just brought my long haired German shepherd here for a grooming! I was a bit hesitant as he has a lot of anxiety and doesn’t typically take well to new environments. The staff was so friendly and more than willing to work with him. Shea, his groomer, did absolutely wonderful and totally exceeded expectations. His coat is soft and shiny (and smells much better!) He came out happy and looking handsome! I couldn’t recommend them more!

The staff and owners of Pet Spa are friendly, helpful and care for our pups just like they were their own. Our two dogs are perfectly groomed just the way we wanted (shout out to Kim) and are always ready on time to go home. We have used the services of Pet Spa for over ten years and highly recommend them.

Thank you for treating our Leia like the princess she is!! And today Alice "Alie" Cooper had her spa day and again they did an amazing job and Alie looked beautiful when we picked her up! Thank you again to everyone at Pet Spas!!

So happy to have found Pet spas for grooming. It's not easy finding a good groomer, but this place is fantastic. Everyone is very friendly, and Seamus looks BEAUTIFUL! Smells good too! They did an amazing job with the details, even getting the tiny hairs around Seamus' paws perfectly trimmed and inside his ears as well. Highly recommend!!!

I was excited to find what I thought would be a great groomer close to home. I went into the shop to meet them and discuss my new puppy and set an appointment. I knew my puppy was not going to be easy, he is a challenge for me to brush him at home - loves baths but not the drying part. I expressed that concern at the visit, again on a call when they had an earlier appointment for us and they said, 'it's like the child thing - better with someone else and not the parent' and finally again at drop off. I was then having a chat with the groomer who would be working on my puppy. He was really overgrown because we had to wait for him to be vaccinated and have a rabies shot. I was discussing what I would like to have done - I was stopped for the groomer to talk. No one had ever said it to me before UNTIL I was there ready to hand over my puppy to get him groomed: She said they would just be getting him used to grooming - bathe him and brush him out, try to do a cut but didn't want to do it if they couldn't finish it and see how he does. Do some of his face, would do his feet and try some others. I almost said forget it but really needed him done. She would call me when he was done - a few hours -maybe 3. I called after 1.5 hours to check on him and was told he's doing ok; they would call with any issues. 2.5 hours after dropping off I got a text he was done. When I went to get him, I was cashed out first - AT FULL PRICE and asked about a tip. When they brought my puppy out, he looked basically the same. Yes his face was cleaned up. I asked if they did his feet, they started to go ask but I said no - I had done a little of that at home and it looked the same. Nails were cut and a little of his front leg hair was trimmed. Nothing else was done. They had put his harness and leash on, but he had a collar on at drop off, that was missing, and they had to go find it. The owner helping brought me my puppy, said he was tough and kept peeing on the table. I thought that was really odd- he excited pees but I have never had any other issues even at the vet. So, my puppy spent 3 hours here, had very little services done and I was charged a full groomed price. I respect what groomers do as it is not easy, but I also know that they deal with challenging animals often. Was this their most experienced groomer? I feel this was not a good experience for my puppy or me. My son at home said - He looks exactly the same! Sad that I now need to go find someone to finish the job and pay another fee to get him groomed.