Petco

This is the absolute worst pet store in all of Wilmington. Went it tonight around 8pm wanting to buy one of the corn snakes. I walked around looking for an employee but didn't find anyone. I went up front but there were two people in line so I went back to looking at the snakes. Girl working the register walks past so I tell her I'm interested in one of the snakes. She said she get somebody. I waited 10 minutes and nobody ever came back there so I left. This place needs to be shut down. A paper bag has better customer service than the employees. I will be taking my business to your competitor and I won't be returning here ever again!

The store manager had a customer today who clearly was escalated. She handled it very professionally and afterwards even under stress was still a hardworking valuable member to her team. Thank you Jenna I hope your day improved!

Used to love coming to Petco for years. Go out of my way to come to Petco when in Wilmington. Last four times coming to Petco in last year the worst can't get any help with fish almost have to beg for help then get attitude. Today employee smelled like pot walked by me 6 times in 30 min never ask if needed help. Don't know why I keep bothering with the place

Had an excellent experience with their vaccine clinic. Our vet came all the way from Richlands to render services. My usually nervous dogs were in confident gentle hands and did so well. Flexible schedule, easy process, no waiting. Thank you Jose and the woman vet with you!

This is the dirtiest Petco I ever saw. The only reason I'm giving 2 stars is because they had what I needed and the lady that checked me out was nice.