Petco

We started the Beginner dog training class with Ty this past week. She was amazing. So patient with our puppy and the humans 😄 It's only been a few days, and we've only had one class, but I can already see her responding to us so much better.

I wrote a review 4 year ago praising this place (had to delete the old review to update with the new one) and to this day they still have my praises. I went to Petco 3 months ago to set up a fish tank and I would have to say I’ve been back at least 30 times between buying more supplies, having them check my water, asking questions, and even adding new tanks. Every single time I've come in they do not hesitate to help assist me. I would like to shout out to the employees that have gone above and beyond no matter how many times they have dealt with me. Jewell, Tyese, Jerry, Destiny, and Tavares thank you for caring for your customers and especially the animals. I have never been to a store that has employees who care about their animals and customers like Petco has. If you look at my photos you'll see everything is clean from the aisles stacked so nicely and neatly to the tanks and enclosures cared for. If I could give this place 10 stars I would because they truly deserve it. Great job Petco at having amazing workers and keeping them trained in animal care.

Ty, the dog trainer, was so kind to my dad and I yesterday. She went well above the call of duty to assist us. We very much appreciated all her help and Petco did a great job hiring someone like Ty. 5 out of 5 stars for professionalism, kindness and willingness to make our experience great. Thank you Ty!

I made my puppy an appointment for Time grooming. After arriving on time, I waited 15 minutes for someone to assist me. I advised the groomer that my puppy was four months and had never been to the groomer however, he's a toy poodle and weighs 3 pounds. Was that gonna be a problem? I told him (Edgar) I wanted Clean face, clean feet and a slight cut down. I receive a call, approximate hour and a half later saying that he shaved him down and could not finish because the puppy was not let him. I advised him again. It's his first time put him in the kettle. Let him calm down and then continue. I arrived, and this is what I saw in the window. He brought my puppy to me and said that he couldn't finish him. I advised him did not want him shave down and he did a lousy job. I am so disappointed, and I think this matter should be rectified.

Ty, was amazing. She assisted me through the store helping with everything I needed. She is extremely attentive, kind, and goes above and beyond to make sure you are well taken care of. She definitely helped me out big time the other day! I vote her for employee of the month ✨😊