AnimaLodge Pet Resort

We have boarded our dogs here twice and could not be more happy with Animal Pet Lodge! We've boarded for just a few nights as well as almost a week and we loved the webcams, Facebook posts and felt safe leaving both of them. We have an older lab and a high energy young pup, so we added Day Camp for him, and we are so happy we did! The staff was friendly and we would highly recommend Animal Lodge!

I have nothing but praise for Animal Lodge Pet Resort. I boarded my one year old German Shepard here for a week while I was away on vacation. My German Shepard is a great dog, but he’s attached at my hip. I was worried about how he’d react to a boarding environment. When I called Animal lodge, I was greeted by a very helpful staff member who recommend we introduce my pup to the boarding facility, slowly. We started with an afternoon and the next day he stayed overnight. He did excellent both days. He was so excited to go back the second day, I could hardly contain him. The following week he was dropped off for his long stay. Once again, his excitement took hold and I could hardly keep him from dragging me to his “daycare.” The staff told me I could check on him as often as possible, even get text and picture updates if I’d like! I asked if he could be groomed before I took him home and the staff got him scheduled. I picked him up, after not seeing him for 7 days - he was so happy, well mannered, and he looked AMAZING! I will definitely be taking him here more often! The rates are great. Staff is super accommodating and friendly, and my dog is always excited to go back! Thanks Animal Lodge Pet Resort for taking care of my furbaby!

I’ve boarded my dog here roughly ten times over the past year, and once left her for a full week. Tillie LOVES it here. The staff are always very friendly, and we check the webcams every day and see their Facebook posts and have always been happy. We’ll keep bringing Tillie back for sure.

My dogs love day camp! The people working there are always pleasant and helpful with ready smiles. They know me by name and my dog’s. It’s so handy to get them groomed while there. They can even get shots when due. They are very diligent about letting me know. I like being able to check in on their play through the video feed. I feel good about them getting exercise with play while I do my errands instead of being bored and stuck at home. Absolutely no complaints.

I have been taking my pup here for about 5 months. I used their boarding facility for the 3rd time from Nov 23 - Nov 29 and he is a 2-3 day a week day camp friend. My pup gets groomed monthly and was groomed on Nov 22 prior to him being boarded at Animal Lodge. I went in just before 3pm on Nov 29th to pick up my pup. He was soaking wet as he plays very hard with his friends. My daughter and I immediately noticed he was not himself. He seemed very timid, depressed and quiet. This behavior has never been noticed before. He is the most happy go lucky pup I have ever witnessed. I was made aware that I was late as 2 pm was pick up. I had no complaint about being charged another day. The next morning I gave my pup his morning loves and realized he had a matte in his hair. Upon further inspection he had patches where his furr was cut/trimmed down to the skin. Blotches of hair removed around his neck and in various areas down his back and legs. I took my phone out to take pictures and he got scared and hid under the truck. None of this is normal behavior for him. I called Russ, GM and he was nothing more than unprofessional. He told me that I should have noticed it before I took him home and even blamed my groomer. Not cool. Fast forward… I took him back to day camp yesterday as they have cameras for that but not for the boarding area. I showed Russ my dog and my dog showed signs of being very uncomfortable when Russ came into the room. He went and stood in the corner. Russ basically could have cared less about my dog and again blamed the groomer and myself for not noticing it when I picked him up. Every employee including the groomer knows what happened by their actions, facial expressions, no eye contact and what they said to me when I brought my dog in. This is also not normal behavior of the employees. My pup was excited to go to day camp so I left him. When I picked him up, the office staff tried to sell me a new package for day camp, tried to sell me the obedience class package and I kindly let them know we will be moving on and going elsewhere. Something happened. I can’t prove it but my dog did. I am very disappointed. Be aware people.