Fuzzy Butz Boarding & Grooming

The lack of professionalism and basic phone etiquette at this facility is deeply concerning. Their unwillingness to take accountability, as evidenced by their dismissive response to another review, further reinforces my concerns. Having worked in the pet boarding industry, I understand how important customer interactions are—they reflect the care and attention given to pets. If they cannot handle a simple inquiry with respect and courtesy, I am left to question the quality of care they provide for the animals entrusted to them. I strongly encourage prospective clients to research thoroughly before choosing a facility. No matter how appealing a place may appear, poor service like this is often a red flag for deeper issues.

I have never boarded my animals here. I heard great reviews about the owner and called to board. She was completely full along with all the other boarding places in our area. She was very friendly, we talked for a minute. I explained finding somewhere for my two cats was all that was holding up my surgery less than a week away. She asked for my name and number and said she'd try and figure something out. Within a few hours she called me back and said, " I can take care of your cats for you". This woman went way above and way beyond what she had to. I will be driving to meet this amazing woman soon. We need way more people in this world like her. I go by people's actions and not their words. She will be taking care of my babies in the future I'm sure of that

My pup looks great. Her cut is ideal for the season. Her nails were clipped and ground skillfully. Grooming only took a couple hours and my pet liked being there.

Called this place in order to get a quote for my two dogs to stay for boarding and the lady on the phone was very rude to me when I was only asking pricing questions. I was cordial and polite and was hung up on in a very rude manner. Not sure how a business like this is able to find new customers when they treat people on the phone like garbage. Very disappointing and will be taking my business towards someone who treats me like a person.

She took really good of my Pitt bulls I had a hard time at another place. She would call and give me update. One of my puppy had a hard time and has to be taken to the er for dog and she keep me updated the whole time I would use her again if I had not moved. This was by no means to her care this is one in 100 chance I loved her place. This picture the day the came home. My one dog is very hard to take care and has anxiety and even she seem to have a good time