PetSmart

I go here for pretty much everything including Banfield (which is also great). I took my pup in to be groomed there for the first time today and Kendra did an amazing job . There was some matting and a medical issue and had it taken care of for me. Great communication and service. Very happy and highly recommend them.

Absolutely horrified I’ve been using them on and off through the years the grooming department and I am disgusted on how my dog was treated. She is an older dog, and they let her soaking wet to where I had to buy a jacket to take her home. her nails were horrific and she was honestly Traumatized. I cannot believe how horrible these people were and then when I talk to the manager the next day, who supposedly trained them, she backed her employee !!!! there has to be another way to dry an animal. I warned them how she was, and I am completely disgusted. I will Never I worn everyone do not use Bozeman‘s PetSmart grooming department. They are horrible horrible horrible people you will be sorry

I just left my full cart and walked out because the very rude associate working there. I went up to him to ask if he could help me with the fish and before he knew what I was going to ask he very rudely said “we aren’t selling fish today because we are too short staffed” He said all this as he was just standing around in front of the aquariums with a clipboard. He didn’t even look up at me and when I proceeded to ask about fresh water he said “we must be out of stock”. Didn’t bother to look. I’m so sick of these rude customer service workers. So if you go to Pet Smart in Bozeman, be sure not to bother the guy with the long red curly hair!

I have friends who work here, we take our pup to the vet here and had his first groomer experience here last week. Everyone here is super friendly and the store is very well kept. They do a bit of everything here and I will always give them a 10/10.

Shout out to Sarah. My dogs absolutely love her, and she goes out of her way to buy beef liver treats for my dog that's allergic to chicken. Super sweet and helpful. **Update 12/12** If you are wanting fish, don't bother trying here. I stood in the fish department for 20 minutes, asked multiple associates, thought one guy was coming to help, but he says hi and walks away. I think some associates need to remember that they wouldn't have a job without the customers.