Canine & Feline Design Inc
Contact Information
Address: 2059 Lake Michigan Dr NW suite #6, Grand Rapids, MI 49504, USA
Phone: (616) 791-4009
Business Hours
Location
Services
Reviews
My pup and I love this place!! We go to Amaura's Paw Spa within the building and we absolutely love her! She's so detailed-oriented and you can tell that she genuinely loves all the animals that visit her! I feel that she charges a reasonable rate for all that she does and how much she actually cares for my dog! We have been a regular customer for nearly 3 years! We are so happy and recommend her to everyone we know!! The building has recently been renovated into several single pet grooming businesses. There is a really nice sized parking lot in the back, pretty easy to get to from Lake Michigan Dr.
We use EZ Pup Cuts in Canine and Feline design, and it's incredible. Our dog has high anxiety and always does well for her grooming appointments.
Our experience was very good. We found out their are 4 independent groomers working in this building. So you will need to make an appointment with one of them for grooming. We took our dog in as a walk in for toe nail trimming and they were very open to accepting him an clipping his nails. Very friendly people.
We'd been using them for a couple years, quality of grooming was good but customer service was always lacking. This week we had a grooming scheduled on Tuesday, we were called last minute to let us know they had to cancel due to a sick groomer, so we re-arranged our scheduled to accommodate theirs and rescheduled. I showed up 20 minutes late and they told us they couldn't take our dog because we were 5 minutes over their limit. Moral of the story: they give themselves lots of flexibility for scheduling conflicts, they give their customers none.
The last few times we have attempted to make an appointment the staff has been rude and unwelcoming. We have taken our dog here a few times for a basic trim and wash. The results have been fine, but nothing special. We have never been blown away by the service or how the staff has treated out pet. Fido and Stitch is a much friendlier alternative.