Snazzy Jazzy's Pet Salon Timonium

I do not recommend this dog groomer. I see they have dismissed other clients negative reviews by denying them, so I am sure they will try to do the same with mine, but I am just an ordinary person who is trying to help the public make informed decisions. Salon has a cute name, but twice now my dog has come home with a small cut and irritation. Please find better groomers to work for you!

Ellie owns the salon and used to groom our Yorkie, he was a total nut job but she had the patience of a saint.Fast forward we now have a German shepherd and a month ago she was groomed and nails trimmed and I was told she was really good for them.Last week I went into to have her nails trimmed and while waiting they had me pay the $20 fee and I gave $5 in cash.She came back out with 3 feet done and I was told she was favoring it and asked to bring her back Saturday at the end of day so they could it.So arriving on time they took her back a few minutes later they brought her out and the tech said she wouldn't let them do it.So I picked up her paw and then the other and my dog went to mouth me and I commanded her to stop and she did.I then offered to hold my dog but the tech got rude with me and said no one was a loud in the back.Feeling frustrated I asked which store did Ellie work in the most and the tech blurted out she doesn't work on big dogs anymore.The tech then said they won't do my dog and she almost fell off the table fighting them.Ellie is the best but this person was hostile and rude.I bought clippers and did the foot myself.The dog is a level 3 obedience trained animal but she doesn't like certain people and I can understand why she didn't like this tech.We love you Ellie and no one has your touch and we won't be back.

I’ve been taking my dog to the Timonium and Towson location for a couple years now. I preferred the Towson location because I liked him seeing the same groomer each time he went, but unfortunately, she left. I never had any issues with her grooming him. She did a great job. The past few times, I’ve had to use whichever groomer was available because they’re so busy. A couple months ago, they cut his nail too short. I didn’t notice it until I got home, but he was bleeding all over his dog bed. I called, and of course, they denied cutting his nail too short. I took my dog last week to get groomed and my family noticed a huge bald spot on his stomach that was bleeding the following day and bald spots underneath of both armpits as well. They immediately took pictures for me. You can tell in the photos that his hair was cut too short in those areas. They wrapped a bandana around his neck to cover it up, which is why it wasn’t noticed right away after picking him up. I was away for a week and was notified by my family about all of this when I got home. I called and spoke to the grooming manager and once again, they denied injuring him. So the last two times I’ve left there, my dog has an injury, and it’s not from them? My dog does have allergies, so he’s constantly scratching at his skin, but he’s never scratched it hard enough for it to cause a big sore like in the picture shown. Clearly, they made the area worse. They also have you drop off your dog early in the day, have them sit in a crate for hours, and then they’re groomed hours later. I’m talking 4-5 hours later. The grooming manager was very passive aggressive and condescending over the phone as well. I would not recommend this groomer to anyone.

Rachel did a fantastic job. It was my puppy's first haircut and he looked great and seemed so happy! She explained everything that would happen before and let me know how he did at the end. They do grooming/nails along with teeth and ear cleaning. Here's a before and after!

I can't say enough positive things about their store in Timonium. They have taken care of our dog, Tangelo, for years now. Not only is their staff is friendly and professional, but the service they provide is top-notch.