The Pawspaw

Wonderful group of folks. Clean shop. My pup is difficult, but seems more tolerant there.

We have an 11 month old Bernedoodle puppy. We LOVED Gus`s fluff but the summer heat was getting to be too much for him. The PawSpa came highly recommended so with a little bit of anxiety, I made an appointment. We walked in and I was immediately put at ease by both Erica (the owner) and Sammie. Aside from being super friendly, Erica listened to my irrational fears, made some suggestions and somehow figured out exactly what it was I was looking for. Gus was there for longer than anticipated due his size and the amount of hair he had but when I picked him up, he was relaxed and happy. In my opinion, that's a true testiment to their patience and ability to roll with whatever comes their way. Gus got a ton of love and affection from the staff which we both appreciated and his haircut looks AMAZING!! The staff is fantastic and the facility is beautiful. We will 100% be going back and will recommend the PawSpa to anyone who is looking for a great grooming experience!

They are awesome here. These ladies have taken care of my cats through the pandemic and I can't speak highly enough of them.

The Pawspaw in Springfield MA. Great experience start to finish. They are super busy (for very obvious reasons) and they don’t have a receptionist, so please be patient (I was very eager) I have a young 3 legged cat that needs hygiene help because of her disability. I started having a hard time keeping up, so i finally hunted for a groomer for her. Many people on local pages recommended them. They have a 5 star rating. They are SO friendly and so good with animals. Definitely will be returning.

Always a great experience here. So friendly and great with my cat. I forgot about my appointment to bring my cat in and they were able to squeeze him in the same day at a later time. Great customer service and friendly professional staff.