Roses Discount Store

That’s my store I love that store I must go their about 3 or more times a week you always finding something good when you go there.

Sent in today with my dad for the first time and was treated as a theft. I went in looking for a jacket for work and purchused a lunch bag instead. My dad went to the rest room and I went to sit on the bench but the alarm went off. I was rudely told that merchandise was not allowed and that u should read a sign that was never there. My father and I were stalked around the whole store by a man with a face full of tattoos trying to play it off by tying his shoes.people can walk around carrying an item they will pay for. never going back. Don't care how cheap the prices are I like to window shop without being treated like a damn theif.

I'm giving you all 5 stars hats off to all the works. .Place is nice and neat that's in the store clothes put together so , nice very impressive. Two things are bad first the lighting when you walk in is dark. The other is the restroom is totally horrible . Please , remodel the workers work hard to keep up the floor least have a nice restroom for them and customers. It worth the drive on a nice day I went thought rain was over but came down going this because I work in Lafayette but live in carencro .so go on a sunny day you're be happy you did . thanks to the friendly people.

Purchased an item less than two weeks ago and I went to return. Item was still in the box and I had my receipt. The cashier called for the manager to approve the return. The manager, Kim, came up there and rudely said "I'm not taking that back" and when asked about the 30 day return policy WITH receipt she said well the policy changed. I asked what was the new policy and she said, you have the day of or the day after to return. Instead of being a professional she was rude as hell. I then called another location who told me that the policy NEVER changed and that I still had 30 days to return. Way to go Roses for hiring real "professional managers", you have lost a customer.

Manager assisted us with our purchase super helpful. Customer service like that gets five stars from me every time. He was genuinely sincere and cared. I will shop here again and again.