Wigglebutz Groom & Boarding

I brought my two Pomeranians here for grooming and asked for a sanitary cut. Instead of a good trim, they shaved their entire butt. Any good groomer knows that you don’t shave any part of a double-coated dog. I hadn’t realized it until I got them home, so the next time I went back I mentioned it and the owner said they didn’t do that and perhaps it’s alopecia. These dogs are littermates and I’ve seen extensive pedigrees—alopecia isn’t in their history/bloodline. In fact, the breeder won’t breed dogs that have any conditions like that. And it happened to both dogs and only on their butts? And it happened at the exact same time? The least they could have done was own up to it and apologize. The place is also filthy with dogs running around everywhere. Never again. I would never recommend. These photos are of one of my Poms. They show how their butts should look vs. how they looked after they shaved them. The one photo is literally 6 months later. He had been completely bald. My other dog looks even worse but I don’t have any photos to share.

LOVE THEM! They treat you like family. My GSD comes back happy 😊 and clean! I recommend the shedding shampoo for long coats or thick coats. Will not go anywhere else!

!!!BEWARE!!! !!!TERRIBLE!!! This was my first time bringing my two chihuahuas in for a nail trim here. One gets a bit dramatic about trims and yelps when the clippers get near her sometimes; this time, she was NOT being dramatic. The lady cut 5 of her nails too close and made her bleed!!! Their response was: This is “normal,” “happens,” “typical,” and “it’s fine.” NO, IT IS NOT NORNAL or FINE!!! Maybe for these people, it is. They hurt your dog and have zero care, as if it’s expected here. Another girl said: “When you get your nails done, you get cut; my sister is a nail tech.” I could understand once, but five times??????? Are you serious!!??? Take a pair of scissors and cut 5 nails at the skin so it bleeds, then see if it’s normal or fine for you! IF YOU CARE ABOUT YOUR DOG, DO NOT GO HERE!!! Our girls get nail trims every 5 weeks, but our normal groomer moved, so we needed to find a new place. She's gotten cut maybe twice in total in 2 years we’ve been going to our previous groomer, that was my expectation. Also, I guess wigglebutz doesn’t charge for nail trims, which was news to me, but I guess this butchering wouldn't even count as a service. NEVER THIS PLACE AGAIN!!!

The Owner’s are top notch! Thank you very much for taking care of my dog and calling the vet, they go well and beyond! My dog, Lucky is getting older an experienced an emergency and they took great care of him and kept my wife and I informed of how he’s doing. I highly recommend them!

We have driven by Wigglebutz many times living in the Leo area, so we decided to take our new puppy there for his first grooming. He was about 25 lbs and is a golden doodle. Note the toys shown are not ours (besides the tennis ball) and our dog has not destroyed any toys we have. I'll start with the positives: The pricing seemed reasonable and the place had good reviews. $75 (including a tip) for a full grooming (puppy shown post grooming). The trim they did was well done and he came home smelling much better than he went. So for that portion of the business we were pleased. Now for the negatives and why I'm giving Wigglebutz one star: We did not have a problem with our dog being put with other dogs and in fact thought it would be good for him. However, when he came home he wasn't acting right and wasn't eating his dinner. After several hours of laying around and looking sad he began to regurgitate a piece of a toy. Our first thought was oh wow that's a large toy he managed to swallow (second picture with three pieces). Later that night he threw up another smaller piece (shown in comparison to the tennis ball). Then finally the next morning the larger piece (by the tennis ball). At this point we called the vet to make sure he was going to be ok. The vet gave instructions and said to call Wigglebutz and suggested they may need to pay for any treatment he needs. We called Wigglebutz and they denied everything and took no responsibility saying it was our fault for allowing them to put him with other dogs. This is where frustration kicks in as we had not accused or made any remarks to the lady on the phone. The Wigglebutz lady would not provide her insurance information as requested and upon two follow up emails she still has not responded (both very cordial but becoming less so). Lucky our dog has not needed to go to the vet yet and does seem to be recovering but he is still getting sick and having issues. It is because of this lack of customer service that I am giving Wigglebutz one star. I would never recommend anyone take their dog there because if your dog gets sick or dies they will not do anything but blame the owner. Thank you for reading this and please, don't put your dog through what ours has gone through! Edit: changed photo to after groomer