Walgreens

Founded in Chicago, IL in 1901, they’re the nation’s second largest pharmacy store chain behind CVS. On Maui, they seem to pop up near longtime local store & pharmacy Longs Drug (now part of CVS). Their newest location in Wailuku is right across the street from a Longs Drug store and also includes an attached Starbucks, Jamba Juice & Verizon store. A drive thru pharmacy and photo department are available, the latter of which brought me here. EXPERIENCE: The spouse ordered a photo & frame for family which I had to pick up. Went in, gave the worker the name and of course a hiccup occurred. They said it was already picked up. Long story short, they had our two orders confused and eventually found what wasn’t picked up yet. Kudos to the workers though, as most would throw in the towel and not even try. The project came out really nice to boot. OVERALL: Convenience at its best. I have nothing but love for their app and pharmacy services.

Manager who is a woman is rude! Customer service is frustrating, the prescriptions are never filled correctly, there always seems to be a problem and they do not seem to care about finding solutions or accommodating you. I recommend going anywhere else but here. Very disappointing and unfortunate. Dealing with this pharmacy is extremely unpleasant, they should consider new staffing or better training with it comes to their patients/customers.

The manager some short grey and black haired lady was the most rude person I have ever met in my life. Acted like me buying something was a waste of her time. I don’t expect much from Walgreens but I guess I expected way better than the treatment I was given. Never coming back here again I recommend going to the one in Kahului instead they treat you with respect.

The phone number works, but I had to call like 6 times before it went through to the automated system and let me ask for the pharmacist. The first 5 calls went straight to their voicemail. Weird.

I have found the staff in the pharmacy to be kind and patient. I had meds transferred there much more easily than from the other large chain. I don't get why the rating is so low.