Tails of Hawaii

Tails has allowed my Chocolate lab “Nani” to socialize with others providing caring staff to help her grow. We are grateful for the webcams that allow me to periodically check on Nani throughout the day to observe her activity. The piece of mind knowing she is in a safe environment. I place my trust in the staff at Tails to care for a part of my family that we treat as our own child now that our children have grown and moved away. I did have an incident which Nani ingested possibly a rubber piece which Tails helped to monitor her during that period to ensure if her poop contained additional pieces since she was not eating. I know that “Nani” could get into mischief and also becomes snippy considering she is a rescue that has experienced Trauma. However, Tails monitors and reports her day. Nani comes home exhausted from a full day of playing and when we reach the store. she is wagging her tail and not putting on the brakes as we enter. We attended the 2024 Pet Fair in Mililani and I was hesitant about bringing her out in the public with other dogs and their owners. Nani allowed people to pet her and she was wagging her Tail the entire time. Thank You Tails!

I had to move myself, 3 dogs, and 2 cats from Hawaii to two separate cities in Ohio and I was such a wreck. My pets are my family! I almost went with another company but they had poor communication and kept sending the wrong itineraries which gave me such anxiety. I reached out to Happy Tails and they were super quick to get back to me and got the different itineraries right the first time and really did their best to put my worries to rest. They came to pick my pets up from my house and didn’t even bat an eye at how much I was crying saying goodbye to them. Needless to say, all my pets landed safely at their correct destinations and I am so thankful for all their help! They sent me updates and pictures of everyone during their pre-flight boarding stay. They paid attention to all the small details I sent about all my pets different quirks. I highly recommend using Happy Tails if you have to move your pets. They really made something that was so stressful and seemed so complicated to orchestrate with 5 different pets and 2 different locations so seamless. 10/10!!

I was very nervous to leave my kitty for 3 weeks at a boarding facility since it was going to be his first time being away from me for that long & he’s not super socialized (he only knows myself & my dog). Let me start by saying The on boarding process was very easy & fast. Tails of Hawaii also is priced really well (I did my research of boarding facilities before booking). & it was super convenient because the facility is 5 minutes away from my home. Upon drop off, I noticed it was very clean & well kept, the staff was very friendly & reassuring. Through out my kitty’s stay the staff sent me pictures, updates, & health updates during the entire time. It looked like my kitty had a great time socializing with other people & did well in his new environment. Tails of Hawaii really gave me peace of mind knowing my kitty was being well looked after & because of that I was able to enjoy my vacation. I will definitely be back for any more future boarding needs & recommend them To anyone! Thank you again tails of Hawaii for taking care & looking after my kitty!

We chose Tails of Hawaii for a 5-night overnight stay for my daughter's border collie mix. She took about a half-day to warm up to the other dogs, but the staff members were great in reassuring her and getting her to play. We got daily Fun Reports with photos telling us how she's doing, which helped put us at ease while we were traveling on the mainland. I also texted every day to ask how she did overnight, and staff were prompt to respond. Upon picking up the dog, she appeared in good shape with no injuries or illness. I would definitely recommend Tails of Hawaii for daycare or overnight lodging.

Tails of Hawaii is a great place! They helped me transport my dog from another state and took care of her in my behalf. Now, this place became my dog's play care venue and she loves it! =)