PetSmart

My dog was at petsmart groomer for 5 hours, I checked at the 4 hour mark was told within the hour. At the 5th I went in to check in in-person with her groomer Sam. I arrived to the dog who dropped off after me get picked up. She had only had a bath and her nails clipped. FIVE HOURS!! Her groomer Sam said he had not had a chance to cut her hair. I told him I'd like to take her as half the day had gone and worried she'd sit in a kennel for another hour. As he went to get her, 3 more people had come to get their Pups. He brought her out and set her on the counter. Blood dripped from her quick. I started crying that she'd been there for 5 hours, only had a bath and nails trimmed and now was bleeding on the counter. He said she wasn't actually bleeding as he checked her nails. I pointed to the blood on the white counter. This in all was a disaster. Edit- after the failed grooming, I got a text that Sam canceled my appointment that just happened to erase it from his list of dogs he was assigned to groom for the day.

Tiare Nicolle did an amazing job grooming our dog! Thank you, Tiare, for treating our fur baby with such care!!

Got my small 10 lb. dog groomed here and I was surprised at how well the groomer did. I was skeptical since the reviews aren’t great but given the price and the job they did, I’m really happy with it! I will definitely be requesting Sam again since he was so nice and helpful!

We took our Husky in for a grooming. He needed it badly as we had just moved here. Ciera exceeded our expectations! We have used petsmart groomers many times in many different cities. This one was by FAR the best. It was also a first for receiving a log of everything that was done. Ciera, we really appreciate you going the extra mile and taking care of our old boy. He was so happy when we picked him up and he looked GREAT. We will surely be back in the future. #petsmartgrooming

My experience was great. I went there to take for kittens that need to be adopted out.