Top Dog Grooming Spa

Our dog's cuts have been fine but if you want to set up an appointment you better drive and go in. They do not return phone calls, they dont answer phones, and they dont return texts even though they ask you to text them for an appointment. Their excuse, we are bad at that and dont have a receptionist. The last 2 times took 2 weeks of no response before I finally went in. This time, after 5 days of no response I had to go in. Bad business practice.

They always do a great job grooming my toy poodle.

Great service, every single time! Since we found Top Dog we haven’t used another groomer!

Great service, very dog friendly. They do a great job bathing and nail clippings. Have gone there a number of times. I recommend them.

I would give 0 starts if I could. This eas the worst experience I've ever had. The girl behind the counter gave me so much attitude. I dropped my dog off at 1015 for an appointment and asked for a different phone number to be contacted when he was ready to picked up. They never called the number that was left after they asked what number would be good to reach for contact. Overall his haircut is fine, his nails however look like they have been mangled. They don't look like they had been cut at all. I went inside to inquire about his nails and the girl was quite disrespectful giving me attitude. I then inquired about how long my dog had been waiting since I never received a call. The girl again was defensive and disrespectful in her response. I asked why the number they were given wasn't called and how I had called their line with no response twice prior to picking up my dog. The girl then started saying "bye bye bye" in the middle of the conversation to get me to leave. She was quite disrespectful and I was completely dissatisfied with the customer service. Needless to say we will not be going back.