Barbie's Pet Salon
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Shiva and her team consistently take extraordinary good care of our dog. We’ve been bringing her since she was a puppy and she has grown up with Barbie’s Pet Salon. From glands and toe nails to soft fur and bows. Our entire family trusts Shiva and we have already recommended her team to friends.
Barbie pet salon is the best grooming place in Santa Barbara. They provided us with excellent service and my maltipoo seemed to love the experience. He wasn’t scared at all. They left my dog looking so cute. I’m very satisfied.
Barbies's Pet Salon does an excellent job of grooming my terriers - it so so hard to find a great grooming who can hand strip terriers, plus they are sooo kind to the dogs there. I would greatly suggest anyone who wants their dogs groomed well to take their dogs to BARBIE'S PET SALON- they do an excellent job on all types of hair ( did a great job on my friend's BaRBET- hair similar to that of a poodle too>)
Highly recommend Shiva and her A+ team at Barbies. Very friendly, knowledgeable, and experts at leaving your pet feeling and looking amazing. Me and my pup give them 5 stars and 2 paws up !!
This was the worst bath & brush grooming appointment my dog Oyster has ever received. Please see the pictures of Oyster's belly after his first and last visit to Barbie's pet salon. He isn't moving, other than to try to self heal by licking the red, very raw skin due to razor burn on his belly. I specifically told Shiva and the receptionist to NOT shave out the single mat he had, but they ignored my request and did so anyway. I have spent over $200 in products (oral and topical medications and ointments, a cone, a vet visit etc.) so far to heal this grooming catastrophe. The amount of time, energy, and money I am now spending due to oyster's visit to Barbie's for a professional bath & brush-only appointment, let alone Oyster's pain and discomfort, is ridiculous. When I called to let Shiva know all of the above, she immediately became defensive, unapologetic about shaving his belly against my strict request not to, unapologetic about NOT telling me that a severe skin abrasion occurred when I picked up Oyster, and further claimed that this severe razor burn was "not grooming related." Oyster's previous bath and brush with a different groomer was 1.5wks ago. So, this was not a crazy mat. I have dealt with mats like this before with scissors and a brush no problem. And I requested no shaving because I was specifically worried about razor burn. I seriously hope Barbie's Pet Salon considers responding to such incidents with other clients in the future by taking responsibility, offering to refund the appointment and sincerely apologizing for the pain and discomfort they caused. - Samantha (Oyster's mom)