Angela Dog Grooming Pacifica
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Happy repeat customer! My dog loves that this mobile grooming business is quick and easy. He never gets stressed and the cuts last a long time so I feel like the cost is worth it. This mobile service is so much better than local brick and mortar grooming places near me. Every groomer here is patient and professional.
I’ve used Angela’s for almost two years now: They never show up on time, always change your scheduled day/time even after having it confirmed, the van they use is SO dirty and covered in hair it’s crazy, a few times my dog didn’t even smell like they washed him (?) and worst of all; their groomers don’t take their time and are always talking on their phones while “talking” with you and while “servicing” your pet. Does not feel good handing over your pet to someone who is so obviously paying more attention to the person on the phone than your pet. I gave these guys so many chances because of the ease of booking but they moved my appointments one too many times and I honestly don’t feel good with them handling my dog anymore.
I was super excited to give Angela Dog grooming salon a try because of the mobile service. Base on yesterday experience...I would never bring him back or recommend them to anybody. My dog has been going to the salon every 6 weeks since he was 3 months old with another groomer. He is super easy about getting groom. Angela grooming salon manage to cut in between his paws and he was bleeding heavily for an hr afterwards. After I realized what had happened....I gave Angela dog grooming a call to inform them about the situation. The person that I spoke to on the phone rudely told me " so what do you want me to do about it?" This is beyond disrespectful and that it show their lack of concern for any animals that they work on. The person on the phone also mentioned that he will called the groomer to see what happened and would give me a call back. However nobody has call or follow up with me. The only thing I got was a text message offering me a save on my next visit with them. Why would I ever book anything with you guys again? DO NOT BRING YOUR DOG HERE!
The duo groomed my clients dog and my dog and did an amazing job. My dogs came back happy and well cared for and smell and look incredible! They squeezed us in at the last minute and drove right up to my private driveway to greet them for their service! It was convenient and very relaxing knowing my dogs were here at my home and I could watch them or check in on them occasionally. They were thorough and careful as I expressed to them my dog is sensitive in certain areas. I have nothing but good things to say about Angela and her partner. Thanks you guys for taking such great care of my furbies today! We will definitely be booking with you again soon!!!
The first grooming appointment was perfect. The groomer was patient and kind, worked quickly and my dog looked great. Then it all fell apart. A different groomer was sent who was very aggressive about both grooming and nail trimming. My dog was screaming and i had to ask him to stop. Thereafter i have tried twice to book with the original groomer only to have my appointments canceled both times at the last minute. I'm really not sure if this is deliberate or not but I'm ready to try a different company.