Shaggy Dog Grooming

I was desperate to find a groomer since I'm leaving town on Sunday and I want to be sure to take my pups with me. Going on a vacation to see a good friend who just couldn't quite make it here this time. Went into the shaggy dog and asked her if there was any possibility of getting my two Yorkies groomed and God bless Lynette she said absolutely sure and I'll tell you the dogs got home at about 7:30 tonight. I know she stayed overtime and I am so very grateful. The grooming was perfect! They're absolutely adorable. I'm extremely happy and satisfied. Thank you Lynette and I think it was Steven for taking the time to do me a favor. I know you were exhausted by the time the dogs were picked up..

i can’t even believe i’m writing this review. i took my sweet healthy two year old cat to get groomed here (he’s been groomed many many times before at other places). after SIX HOURS of not hearing any update I called and was told he’d be ready in 15 minutes. Upon arriving he was nearly dead. the groomer downplayed his condition, acted clueless and as if it was no big deal. “i think he’s breathing heavy because he saw a dog”. my cat was foaming out of the mouth and seizing upon putting him in my car to go back home. why did nobody call me? why wasn’t i informed immediately that he had labored breathing in the first place? i rushed him to the animal ER immediately after leaving the groomer and was told that his lungs were full of fluid and that his heart was failing and had i been a minute later, he would’ve been dead upon arrival. he was as happy and healthy as could be prior to dropping him off at this groomer. so much so, i had even taken him in for a routine checkup at the vet just 24 hours prior where his heart, lungs, and chest were checked and all was good to go!!!!! i was told by the dr at the ER that he could have been severely traumatized at the groomer causing him to go into cardiac arrest and/or the groomer could have negligently gotten water in his nose and mouth, causing pulmonary aspiration. my baby died just shortly after in my arms at the ER. i beg you, do not take your loved ones here. i really wish id read the reviews prior. i trusted them and they failed him. anyone with a heart would’ve called me immediately to let me know something was wrong. im absolutely devastated.

I don't typically give reviews if I don't like the service, but I hope to save someone else the frustration I'm feeling now. My son took our 8 month old English Sheepdog (yes an actual shaggy dog) to this establishment. He was there 7 HOURS! They shaved him down completely, parts of his ears, face and nose down to bare skin, left patches of hair and for some reason chose not to cut the top of his head the same length AND didn't trim his feet at all. When my son picked him up he was told they had to shave him close because "we don't brush our dog" he is brushed daily, they also charged him more than what my wife was told. They essentially blamed the puppy for their incredibly poor quality of work. I own a business and I don't take bad reviews lightly, but think twice before using this place.

We have four dogs and the Shaggy Dog has the best people working in there shop, each dog that is brought in to get a bath, haircut, nails trimed they are pampered and treated as if they are royalty and they come out looking that way. The staff takes it's time to talk to you about what is going to be the best for your dog, I live where there are nothing but foxtails and my puppy is a Multipoo and is always full of them so he gets a foxtail cut. Just try them out, be patient as they are busy, but they take the care and time on each pet. This is my Arthur and he is deaf but the groomers are so patient with him and he always looks wonderful.

Came for our appointment last week and no one was there. No explanation but rescheduled us for today. I took my dog in despite being in a lot of pain myself only for them to decide not to groom our dog again. No explanation again, just sent us away but took other dogs to groom. This is two times in a row where our schedule has been completely disrupted with no warning or concern from the business. I was up in tears from pain for a hour this morning but I didn’t want to cancel on a small business last minute so I showed up anyways. They couldn’t even do me the courtesy of calling to say they needed to reschedule. Apparently their long time customers mean nothing to them and I should have just stayed in bed rather than put myself through more pain for their benefit. We were given a bogus number for the owner.