A Wright Pet Grooming

A Wright Pet Grooming is awesome. I have an elderly dog with health problems and she did an amazing job. It seemed like she had been taking care of her all this time. My dog had only been there once before and it was years ago.. Totally amazing. We will be going back very soon.

My Huxley loves it here. He comes out smelling so good and so freshly groomed. Her prices are reasonable and are comparable to other grooming places. She is really nice too and works really hard to get you on her schedule that works best for you.

Leann is always nice & my dogs looks great when I pick them up. I like that I can book ahead and get a reminder call the day before. My dogs are happy to go in and have never been nervous about it. Happy dogs, happy life.

Love her. We had 5 dogs. Two blind one of them couldn’t hear ether. She was great with them all. Already have my next app. Our dogs were a mess. Now they look great.

Not worth it. Customer service and availability are​ awful. We have a Havanese that we've brought in a few times. When I call for an appointment, I almost always get voicemail. The message usually says which days of that week they'll be working, which doesn't actually matter because if you leave a message with the requested information - your name, pet's name, phone number. They do not call back. I'm talking days, even weeks of not returning calls. I've left two messages now with no response. Then I had my husband call from work and he got a live person. Here is the conversation verbatim. Him: I'm calling to schedule one or both of my dogs for a grooming appointment. Owner: What's your last name Hon? Him: Katona, with a K Owner: For Sharky? Him: Yes Owner: Unfortunately we are booked and have no openings right now. Him: Can I call back in a few days? Owner: We are solidly booked for over a month. It says here you are only available on Saturdays. Him: No, we can bring the dogs any day of the week. Owner: Well, I'll put you on the list to call if anyone cancels, but my advice is you take him somewhere else if you need him groomed anytime soon. Him: Put me on the list ​please. Owner: Okay, I'll put you on the list but I would get him done somewhere else if you need him done soon. Bye. This seems entirely too juvenile to be true, but it seems as though we have been blacklisted. We've only ever had to miss one appointment! I guess that was enough. I'm thinking they must have been screening my phone number because regardless of when I​ call, they wouldn't answer. I left voicemails they did not return. Not even to let me know they were booked. My husband calls from a different phone number and gets right through. She was nice to him until she pulled out our card and all of a​ sudden it's "find a new groomer." Such a bad business model. At least be honest. Have a cancellation policy posted. Be up front. If you ever have to cancel, you will forfeit your right to later appointments. Whatever it is. So, in short, I​ would not recommend​​ this groomer. The cuts are fairly good but not at all worth the hassle of dealing with the staff. I'd advise that you keep looking for another groomer, which is apparently something I'll be doing now as well.